Supervisor

California Fine Wine & Spirits LLC; Glendale (CA); On-site; USD 30,665 - 36,795; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, vision)

401(k), HSA, FSA

Disability & life insurance coverage

Paid parental leave

Pet insurance

College tuition assistance

Career development & product training

Job summary

California Fine Wine & Spirits LLC in Glendale, CA, is seeking a Supervisor to support store operations and deliver exceptional customer service. You will supervise team members, ensuring compliance with laws regarding alcohol sales while fostering a welcoming atmosphere.

The ideal candidate will have 1-3 years of experience, including at least one year in a supervisory role. Benefits include health care plans, 401(k), and paid time off.

Qualifications

• 1-3 years of experience, including 1+ year of supervisory experience within retail.
• Ability to work a flexible schedule including evenings and weekends.
• Must be 21 years of age or older.

Responsibilities

• Deliver outstanding customer service by leading by example.
• Supervise team members and support their training.
• Ensure adherence to laws related to the sale of alcohol.

Skills

Interpersonal skills

Team player mindset

Customer issue resolution

Coaching peers

Point-of-sale systems

Inventory management software

Education

High school diploma or equivalent

Job description

About the Role

As a Supervisor, you support the management team in growing our company brand. You will support store operations and help build a sales and service culture to deliver best-in-class service and bring to life a distinctive world of adult beverages and more for our customers. Internally, you will be referred to as Supervisor and report to the store management team. You will serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs).

Responsibilities

Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.

Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills.

Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.

Maintain store safety and cleanliness standards across the store.

Perform other duties as assigned.

Pay Range: $22.26 - $26.71 per hour.

Qualifications

• High school diploma or equivalent preferred


• 1-3 years of experience, including 1+ year of proven supervisory experience within a retail setting


• Strong interpersonal skills and a team player mindset


• Experience resolving customer issues and coaching peers


• Familiarity with point-of-sale systems and inventory management software


• Ability to work a flexible schedule as business requires, including evenings and weekends

Physical Requirements

Must be 21 years of age or older. Walk, bend down repeatedly, and be on feet for 8-10 hours a day. Ability to safely lift, load, and handle cases and pallets. Climb ladders and lift 50 lbs. overhead repeatedly. May be exposed to various outdoor weather conditions throughout the workday.

Benefits

• Paid Time Off (PTO)


• Generous store discounts


• Health care plans (medical, prescription, dental, vision)


• 401(k), HSA, FSA, Pre-tax commuter benefits


• Disability & life insurance coverage


• Paid parental leave


• Pet insurance


• Critical illness and accident insurance


• Discounted home and auto insurance


• College tuition assistance


• Career development & product training


• Consumer classes & more

Equal Opportunity Employer

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.