SUPERVISING PARKING ENFORCEMENT OFFICER

City of Stockton; Stockton (CA); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

City of Stockton is seeking a Supervising Parking Enforcement Officer to lead field staff, enforce parking regulations, and coordinate with City departments. The role is non-exempt and involves handling difficult customer service situations with the public.

The position requires a high school diploma or GED with three years of progressively responsible parking enforcement or related experience, plus background and safety training as conditions of employment.

Formación

• High school diploma or GED and 3 years of progressively responsible experience in parking, code and/or security enforcement in a public setting.
• Customer service lead and supervisory experience is desirable.
• Must pass a background investigation which includes fingerprinting.
• Must be able to pass vehicle safety training as a condition of continued employment.

Responsabilidades

• Under direction, plans, organizes, assigns, supervises, and reviews the work of Parking Enforcement Officers; performs related work as assigned.
• Supervises, schedules, evaluates, trains, and dispatches field personnel; coordinates parking enforcement activities with other City departments.
• Maintains records pertaining to parking enforcement routes, violations, and related meters.
• Prepares reports and maintains statistics on on-street parking related subjects.

Conocimientos

Supervision

Customer service

Interpersonal communication

Parking enforcement

Record keeping

Educación

High school diploma or GED

Herramientas

Automated Citation Issuances System

Descripción del empleo

OPEN/PROMOTIONAL OPPORTUNITY

FLSA STATUS: Non-Exempt

TENTATIVE EXAMINATION DATE: Week of November 2nd, 2026

The City of Stockton is recruiting for a Supervising Parking Enforcement Officer. One (1) vacancy currently exists in the Housing, Homelessness, Events, & Parking Department. The Supervising Parking Enforcement Officer is a working position, including on-street interaction with citizens, at times requiring difficult customer service and resolution. The Supervising Parking Enforcement Officer works Monday-Friday, 8:00 a.m. - 5:00 p.m, some nights, weekends, and holidays may be required.

Incumbents in this position are included in the Civil Service system and are in a "for cause" employment status represented by the Mid-Management/Supervisory Bargaining Level Unit (Classified/Represented).

This recruitment is being conducted as an Open/Promotional recruitment. Current full-time regular status City of Stockton employees may apply for this position as a promotional opportunity and successful candidates will be placed on a promotional list. All other candidates may apply for this position as an open competitive opportunity and successful candidates will be placed on an open list. The appointing authority will have the option of requesting names from the promotional list, the open list, or a combination of both. These lists may be used to fill future vacancies.

Prior to appointment, eligible candidates will be required to submit to and successfully pass a background investigation, which will include fingerprinting and a medical examination which includes a back evaluation.

Under direction, plans, organizes, assigns, supervises, and reviews the work of Parking Enforcement Officers; performs related work as assigned.

This class is responsible supervising staff engaged in the enforcement of parking and parking meter laws and ordinances. The incumbent is responsible for recommending policy, developing goals and objectives, providing work assignments and direction, employee training and evaluation, and resolving day-to-day work and customer service issues. The work also includes performance of difficult, complex or specialized enforcement of parking or parking meter laws and ordinances and issuing citations in instances of violations.

• Supervises, schedules, evaluates, trains, and dispatches field personnel, and participates in work involving parking code enforcement and parking control activities.
• Operates computer equipment and other electronic devices. Occasionally monitors a two-way radio; dispatches and logs all calls.
• Maintains records pertaining to description of parking enforcement routes, parking code violations, time zone locations, and related meters.
• Receives, investigates, and responds to a variety of public inquiries and complaints regarding parking regulations and enforcement activities.
• Issues emergency parking permits and delivery permits as required.
• Maintains and issues parking enforcement supplies such as citation books and keys to assigned equipment.
• Prepares reports, and maintains statistics on a variety of on-street parking related subjects.
• Coordinates parking enforcement activities with other City departments, divisions, and offices.
• Performs field survey work, compiles statistics and coordinates enforcement of parking program.

Education/Experience

Possession of a high school diploma or GED and three years of increasingly responsible experience in parking, code and/or security enforcement in a public setting. Customer service lead and supervisory experience is desirable.

Other Requirements

• Must possess a valid California Class "C" driver's license.
• Must be able to pass a background investigation which includes fingerprinting.
• Must be able to successfully complete vehicle safety training as a condition of continued employment.

Knowledge of

• Applicable State and local codes, ordinances, and regulations governing parking enforcement and control;
• General office practices, including operation of standard office equipment including a computer terminal and other electronic devices;
• Principles and practices of effective supervision;
• Principles and practices of statistical analysis;
• Safe work methods and safety regulations pertaining to the work, including driving habits;
• Strong verbal and written communication skills; and
• Basic record keeping practices and principles.

Skill in

• Planning, organizing, assigning, directing, reviewing, and evaluating the work of assigned staff;
• Training staff in work procedures;
• Reading, interpreting and applying Federal, State, and local laws, codes and regulations;
• Dealing tactfully and effectively with those contacted in the course of the work, including hostile and irate citizens;
• Preparing and maintaining organized and accurate record and statistical reports using a personal computer;
• Operating an Automated Citation Issuances System; and
• Using sound independent judgment within established guidelines.

Physical/Mental Abilities

• Mobility - Frequent use of a computer keyboard and other electronic devices; frequent operation of a three-wheeled motorized vehicle; frequent sitting, standing, and walking for long periods of time; occasional bending, stooping, or squatting; must possess range of motion to manually perform traffic control signals;
• Lifting - Frequently up to 50 pounds;
• Vision - Constant use of overall vision; frequent reading and close-up work; occasional color and depth vision;
• Dexterity -Frequent repetitive motion; frequent writing and typing; frequent grasping, holding, and reaching;
• Hearing/Talking - Frequent hearing and talking, in person and on the phone;
• Emotional/Psychological - Frequent decision making and concentration; frequent public contact and/or coworker contact; occasional dealing with angry members of the public, occasional working alone;
• Special Requirements - May require working weekends and holidays; and
• Environmental:Frequent exposure to noise; frequent working outdoors in hot and cold temperatures and inclement weather.

This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirement of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the American with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.

The Examination:

Applicants who qualify in terms of relevant work experience and education, that best fit the needs of the City, will be invited to move to the next step in the examination process. The examination process may include an oral examination, practical examination or a training and experience evaluation weighted 100%. However, the City reserves the right to utilize alternative testing methods if deemed necessary and/or appropriate. Candidates must receive a minimum passing score of 70%, as determined by the relative performance of all candidates in all portions of the examination. In the event of identical ratings, candidates' names will be arranged in order of application date/time, and, if the same, then arranged alphabetically.

In accordance with California Government Code section 3100, et., seq., all City of Stockton employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath.