Supermarket Assistant, Team Leader, Nights.

JLP Insights & Media website; Warminster Township (Bucks County); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a renowned partnership as a Team Leader in a vibrant supermarket environment. This role focuses on delivering exceptional customer service while managing a dedicated team. You will ensure operational efficiency, support various shop functions, and drive performance improvements. With a commitment to a supportive and inclusive workplace, this position offers a unique opportunity to contribute to a beloved brand's success. If you are passionate about food and customer service, this is the perfect role for you!

Qualifications

• Experience in a customer-facing role is essential.
• Good leadership skills to support the management team.

Responsibilities

• Support the management team with various tasks.
• Ensure safe operations and fulfill online orders.
• Drive shop performance with continuous improvement ideas.

Skills

People and leadership skills

Understanding of retail and commercial success

Customer-facing experience

Stakeholder management skills

Job description

Supermarket Assistant, Team Leader, Nights

Apply locations

Warminster (Waitrose & Partners)

Posted on

Posted Yesterday

Job requisition id

R-174818

ABOUT THE ROLE

As a Team Leader within one of our Waitrose shops, you'll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can't compete with - passionate Partners serving food lovers.

Your drive to go the extra mile to help both customers and Partners will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. All the while helping to maximise on sales and profit.

Due to working time regulations, applicants must be 18 years or over to apply.

In addition to the pay stated, you will receive a shift premium for hours worked between 22:00 and 06:00. This will be paid at the pay range minimum rate for your role.

Key Responsibilities

• Supporting the shop's management team with managerial tasks and working with all other areas of the shop to meet customer demand.
• Ensuring Partners operate in a safe and legal manner.
• Fulfilling online customer orders for delivery.
• Stock replenishment to keep shelves full and products in the right place.
• Supporting various shop functions including checkout, Click & Collect, and on-demand orders.
• Driving shop performance with ideas for continuous improvement.
• Reducing wastage through product due diligence and markdowns.
• Maintaining a safe and tidy environment with shopkeeping tasks.

Essential skills/experience

• Good people and leadership skills.
• Understanding of retail and commercial success.
• Experience in a customer-facing role.
• Stakeholder management skills.

Desirable skills/experience

• Duty Manager Training (Internal Partners only).

Additional details

Closing Date: May 11, 2025

Pay: £13.64 Hourly

Contract Type: Temporary

Hours of Work: Varied hours, full time (37.5 hours), across seven days including weekends.

Job Level: Partnership Level 10

Location: Warminster (Waitrose & Partners), Station Road, Warminster, Wiltshire, BA12 9BR

ABOUT THE PARTNERSHIP

We’re the largest employee-owned business in the UK, home of John Lewis and Waitrose. We’re driven by our purpose to build a happier world. We innovate, adapt, and diversify, committed to price, quality, and service.

As Partners, we share ownership and responsibility, contributing to our success and fostering a respectful, inclusive environment where everyone can thrive.

Important points to note

Some roles may require pre-employment vetting, including DBS checks and financial probity checks. Apply promptly as vacancies can close early due to high interest.

We support flexible working arrangements to promote work-life balance. Discuss options with the hiring manager during your interview.

At Waitrose, we love food and aim to create extraordinary shopping experiences by sharing our passion with our customers.