General Manager - Market Place - MT

Gap Inc.; United States; Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player seeks a dynamic General Manager to lead a high-performing retail team. This role is pivotal in driving profitable sales growth while ensuring a best-in-class customer experience. You will be responsible for analyzing performance metrics, managing budgets, and developing a talented workforce. If you have a passion for retail and a proven track record in team leadership, this is an exciting opportunity to make a significant impact in a thriving environment.

Qualifications

• 3-5 years of retail experience leading teams.
• Demonstrated ability to deliver results in a retail environment.

Responsibilities

• Analyze results and collaborate to drive performance indicators.
• Manage store budget and operations supporting the P&L.
• Build productive teams through effective sourcing and development.

Skills

Retail Management

Customer Service

Team Leadership

Business Acumen

Communication Skills

Time Management

Education

College Degree

Job description

About the Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store, including Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that deliver a best-in-class customer experience.

What You'll Do

• Analyze results, identify opportunities, and collaborate with the leadership team to drive key performance indicators.
• Drive profitable sales through forecasting and scheduling.
• Manage store budget for daily operations supporting the P&L.
• Build highly productive teams through sourcing, selecting, and developing people.
• Be accountable for team performance through coaching and feedback.
• Teach and train to build capabilities.
• Lead the implementation and execution of all Standard Operating Procedures and initiatives.
• Create an inclusive environment.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Represent the brand and understand the competitors.
• Promote community involvement.
• Leverage OMNI to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Who You Are

• 3-5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Effective communication skills with customers and employees.
• Ability to maneuver around sales floor, stock room, and office; work around chemicals; lift/carry up to 30 lbs.
• Flexible schedule including nights, weekends, holidays, and travel as required.
• Business acumen skills.
• Strong time management, planning, and prioritization skills.

About the company

Gap Inc. is the largest specialty retailer in the United States, with a significant international presence. As of September 2008, the company has approximately 135,000 employees and operates 3,727 stores worldwide, including 2,406 in the U.S.