Superintendent, Water Quality & Environmental Compliance

American Water Co.; Scranton (Lackawanna County); On-site; USD 120,000 - 170,000; Full time

Job summary

American Water is seeking a Superintendent of Water Quality & Environmental Compliance to lead day-to-day environmental compliance across multiple facilities. You will ensure permit compliance, manage regulatory reporting, and provide technical guidance to field teams on water quality and environmental issues.

The role requires extensive knowledge of federal/state environmental standards, wastewater/water treatment, and regulatory approvals, with leadership experience in project delivery and

Qualifications

• Bachelor’s degree in science, environmental science, engineering or equivalent field preferred. Operator License and relevant work experience in lieu of degree may be considered.
• 5+ years’ experience with a bachelor’s degree or 8+ years’ experience without a bachelor’s degree in wastewater treatment or water utility operations.
• Experience in utility operations, customer service, or project management roles.
• 2+ years’ experience in a team lead capacity or leading state-wide projects preferred
• 2+ years of analytical experience in an accredited environmental laboratory

Responsibilities

• Ensure water treatment and other activities at assigned facilities are completed in accordance with permit conditions and applicable regulatory requirements, including routine monitoring and reporting requirements.
• Validate that compliance reporting across programs is accurate, timely and in compliance with applicable regulatory requirements. Perform dual validation of compliance reports prior to submission to the regulators.
• Assist local, State, and Federal regulatory agencies during inspections.
• Oversee administration of Industrial Pretreatment Program and FOG Program
• Respond to Water Quality and environmental compliance problems, taking appropriate corrective action including documentation to advise management.
• Ensure that customer complaints or inquiries are properly addressed to attempt to resolve any issues. Reports on problems and issues regarding Water Quality and standards.
• Provide technical guidance to operations staff in dealing with water quality and environmental issues. Recommends treatment and procedures for maintaining compliance with water quality standards.
• Ensure policies, programs, standards of performance and approved objectives related to water quality and environmental compliance are implemented at assigned facilities.
• Maintain strong working relationships with environmental regulators.
• Assist with training plant operating staff, field services and other water quality and environmental personnel in water quality and environmental regulatory requirements, chemical handling practices and environmental initiatives.
• Oversee plant and environmental laboratory procedures for testing and sampling to ensure Company and regulatory requirements are met.
• Maintain accreditation at an accredited environmental laboratory including laboratory supervisor requirements.
• Supervises direct workforce to ensure compliance with environmental regulations and laboratory procedures are maintained which may include accreditation/certification for specialized parameters.
• Conduct special projects and prepare reports.

Skills

Water treatment

Regulatory compliance

Environmental regulations

Project management

Leadership

Communication

MS Office

Laboratory management

Cross Connection/Backflow

Team coordination

Education

Bachelor's degree in science/engineering

DEP Wastewater Operator License

Tools

MS Office

Job description

Superintendent, Water Quality & Environmental Compliance

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

For more information, visit amwater.com and joinAmerican Water on LinkedIn , Facebook , X and Instagram .

Job Title: Superintendent, Water Quality & Environmental Compliance

Posting Start Date: 9/16/26

Primary Role

The Superintendent, Water Quality and Environmental Compliance is responsible for carrying out the day-to-day compliance management of multiple operations to continually meet all environmental and water quality requirements. Provides technical support on water quality, treatment, permitting, laboratory management, and regulatory compliance issues. Ensures Company policy on water quality and related environmental matters is implemented.

Key Accountabilities

• Ensure water treatment and other activities at assigned facilities are completed in accordance with permit conditions and applicable regulatory requirements, including routine monitoring and reporting requirements.

• Validate that compliance reporting across programs is accurate, timely and in compliance with applicable regulatory requirements. Perform dual validation of compliance reports prior to submission to the regulators.

• Assist local, State, and Federal regulatory agencies during inspections.

• Oversee administration of Industrial Pretreatment Program and FOG Program

• Respond to Water Quality and environmental compliance problems, taking appropriate corrective action including documentation to advise management.

• Ensure that customer complaints or inquiries are properly addressed to attempt to resolve any issues. Reports on problems and issues regarding Water Quality and standards.

• Provide technical guidance to operations staff in dealing with water quality and environmental issues. Recommends treatment and procedures for maintaining compliance with water quality standards.

• Ensure policies, programs, standards of performance and approved objectives related to water quality and environmental compliance are implemented at assigned facilities.

• Maintain strong working relationships with environmental regulators.

• Assist with training plant operating staff, field services and other water quality and environmental personnel in water quality and environmental regulatory requirements, chemical handling practices and environmental initiatives.

• Oversee plant and environmental laboratory procedures for testing and sampling to ensure Company and regulatory requirements are met.

• Maintain accreditation at an accredited environmental laboratory including laboratory supervisor requirements.

• Supervises direct workforce to ensure compliance with environmental regulations and laboratory procedures are maintained which may include accreditation/certification for specialized parameters.

• Conduct special projects and prepare reports.

Knowledge/Skills

• Knowledge of federal and state environmental standards and regulations and understanding of current environmental legislation related to water system operations.

• Strong working knowledge of water and/or wastewater treatment, and thorough knowledge of water quality and environmental regulations.

• Strong to excellent working knowledge of all Federal, State, and local requirements for Cross Connection and Backflow Prevention regulations

• In-depth knowledge of Microsoft office suite applications including MS Word, Excel, Access and PowerPoint and email management systems (MS Outlook).

• Excellent written and verbal communication skills (e.g., fluency in report writing and presentations).

• Effective people management skills (e.g., planning, organizing, recruiting, controlling, and leading individual staff and teams).

• Effective interpersonal skills (e.g., persuasion, negotiation, listening, cooperation, tact, diplomacy, problem solving, internal consulting)

• Strong project management skills (e.g. planning, organizing, directing, monitoring and reporting on project activities, managing concurrent projects).

• Leadership presence (e.g., ability to deal effectively and maintain collaborative relationships with Company senior management and other key stakeholders).

Experience/Education

• Bachelor’s degree in science, environmental science, engineering or equivalent field preferred. Operator License and relevant work experience in lieu of degree may be considered.

• 5+ years’ experience with a bachelor’s degree or 8+ years’ experience without a bachelor’s degree in wastewater treatment or water utility operations.

• Experience in utility operations, customer service, or project management roles.

• 2+ years’ experience in a team lead capacity or leading state-wide projects preferred

• 2+ years of analytical experience in an accredited environmental laboratory

Licenses/Certifications

• Valid Driver’s License

• DEP Wastewater Operator License is required without a bachelor’s degree

Schedule/Work Environment

• Monday - Friday 7am - 3:30pm (core hours)
• Indoor environment within a wastewater treatment plant and laboratory
• Local and occasional regional travel, as needed

Onsite

Competencies

Manages Complexity Ensures Accountability Directs Work Develops Talent Builds Effective Teams Balances Stakeholders

Join American Water... We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.