Superintendent, Treatment

American Water Co.; Short Hills (NJ); Hybrid; USD 90,000 - 115,000; Full time

Benefits offered by this job

Health insurance

401(k)

Stock purchase plan

Paid time off

Life insurance

Wellness programs

Job summary

American Water, based in Short Hills, NJ, is seeking a Production Supervisor to lead front-line staff in our water operations. This role focuses on implementing operational processes, safety, and regulatory compliance to keep life flowing for customers.

You will schedule trainings, coordinate facility projects, and oversee preventative maintenance, security, and chemical management while ensuring accurate reporting and adherence to union agreements.

Qualifications

• Bachelor’s degree in chemistry, biology, or related field preferred.
• High school diploma or GED required.
• Strong computer skills, especially Microsoft Office.
• 5 years of relevant experience in field.
• Valid driver's license required.
• Previous experience managing a Union workforce is preferred.

Responsibilities

• Supervise a team of front-line staff engaged in production operations.
• Schedule training and development activities to ensure operator certifications from regulating agencies.
• Participate in the resolution of union and/or non-union labor issues.
• Coordinate the construction of new and/or upgraded production facilities in accordance with approved CAPEX budget.
• Implement a preventative maintenance program for capital assets that provides OPEX savings and defers CAPEX spending.
• Day-to-day implementation of security efforts at all production facilities.
• Supervise daily activities to ensure that adequate quantities of treated water meeting all regulatory standards are provided to customers at all times.
• Supervise operational and business processes to ensure that American Water policies are followed, best practices are implemented, and internal/external reporting requirements are satisfied.
• Responsible for compliance with regularity programs including TCPA, DPCC, etc.
• Treatment Chemical management, including monitoring chemical storage and ordering deliveries.

Skills

Regulated water knowledge

Regulatory compliance

Process optimization

Education

Bachelor’s degree in chemistry/biology/related

High school diploma or GED

Tools

Microsoft Office

Microsoft Excel

Job description

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role!

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and/or experience. At American Water, we are committed to pay equity. In addition to compensation, you will be offered a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

• #LI-Onsite
• #LI-MR23

Primary Role

This role will be responsible for supervising front-line personnel and implementing operational processes that are engaged in the functional area of production for water operations.

Key Accountabilities

• Supervise a team of front-line staff engaged in production operations.
• Schedule training and development activities to ensure that personnel obtain and maintain appropriate operator certifications from regulating agencies.
• Participate in the resolution of union and/or non-union labor issues.
• Coordinates the construction of new and/or upgraded production facilities in accordance with approved CAPEX budget.
• Implement a preventative maintenance program for capital assets that provides OPEX savings and defers CAPEX spending, where possible.
• Day-to-day implementation of security efforts at all production facilities.
• Supervise daily activities to ensure that adequate quantities of treated water meeting all regulatory standards are provided to customers at all times.
• Supervise operational and business processes to ensure that American Water policies are followed, best practices are implemented, and internal/external reporting requirements are satisfied.
• Responsible for compliance with regularity programs including TCPA, DPCC, etc.
• Treatment Chemical management, including monitoring chemical storage and ordering deliveries.

Knowledge/Skills

• Previous knowledge of the regulated water business and the regulations impacting the business.
• Previous knowledge of company policies and procedures, practices, and trends.
• Previous knowledge of process and operational areas.

Experience/Education

• Bachelor’s degree in chemistry, biology, or related field preferred.
• High school diploma or GED required.
• Strong computer skills, especially Microsoft Office. Microsoft Excel skills preferred.
• 5 years of relevant experience in field.
• Valid driver's license is required.
• Previous experience managing a Union workforce is preferred.

Travel Requirements

• Role will be 4 days in office/ 1 day Remote.
• Must be able to report to our Short Hills, NJ office.
• Must be able to travel for meetings.
• Office environment with occasional outdoor work and visits to treatment plants or system facilities.
• On-call responsibility.
• Must be for available for weekends and holidays.

Join American Water... We Keep Life Flowing ™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they arean individual with a disability, protected veteran or other status protected by federal, state, and local laws.