Superintendent of Maintenance - Rapid Transit

Massachusetts Bay Transportation Authority (MBTA); Newton (MA); Presencial; USD 140.000 - 190.000; Tempo integral

Resumo da vaga

MBTA seeks a Superintendent of Rail Maintenance to oversee Heavy Rail and Light Rail carhouse operations. You will direct maintenance, inspections, and fleet reliability programs while aligning with safety standards and budgets.

Lead personnel across engineering and maintenance teams, develop plans, and ensure timely, cost-effective service. Must be able to respond to emergencies and maintain operations across multiple shifts.

Qualificações

• Five years of progressively responsible experience in transportation equipment repair and maintenance.
• One year of supervisory/lead capacity experience.
• Strong organizational, analytical, problem-solving, and decision-making skills.
• Ability to supervise and work with a diverse workforce.

Responsabilidades

• Oversee maintenance operations for Heavy Rail or Light Rail carhouses.
• Direct and supervise maintenance, supervisory, technical, and engineering staff.
• Develop, implement, and monitor performance measures to assess maintenance operations and fleet availability.
• Maintain understanding of MBTA Safety Plan and ensure compliance with responsibilities.
• Coordinate with other departments to resolve maintenance issues affecting performance.
• Ensure work complies with procedures, engineering requirements, safety standards, and regulations.
• Enforce the facility security plan and MBTA policies.
• Respond to inquiries from customers, vendors, and staff.
• Drive Authority or personal vehicle as needed.
• Work during emergencies or severe weather 24/7 when required.
• Adhere to collective bargaining agreements and Equal Employment Opportunity policies.

Conhecimentos

Leadership

Supervision

Customer service

Communication

Problem-solving

Word

Excel

PeopleSoft

Database

Analytical

Formação

Bachelor's degree in Eng/Bus/Transp

Ferramentas

Microsoft Word

Excel

PeopleSoft

Database applications

Descrição da vaga

The Superintendent of Rail Maintenance will manage and oversee the repair, inspection, and maintenance activities for the MBTA’s Heavy Rail or Light Rail Maintenance carhouses and vehicle fleets. The Superintendent will provide leadership and direction to maintenance personnel and work in conjunction with the Deputy Director of Maintenance to develop and implement maintenance plans, procedures, work priorities, and resource requirements to support safe, reliable, and efficient fleet operations and maximize vehicle availability for service.

• Oversee all aspects of the assigned Heavy Rail or Light Rail carhouse, including maintenance operations, personnel, budget, training, labor relations, safety, security, and facility performance.
• Direct and supervise personnel assigned to the carhouse, including maintenance, supervisory, technical, and engineering staff.
• Develop, implement, and monitor performance measures and evaluation criteria to assess the effectiveness of maintenance operations, workforce productivity, fleet availability, and service support.
• Maintain a thorough understanding of the MBTA Safety Plan and ensure compliance with all responsibilities applicable to the position and assigned facility.
• Measure operating results against established objectives, performance goals, service levels, cost targets, staffing plans, and resource requirements to ensure the timely, efficient, and cost-effective completion of maintenance work.
• Develop and implement maintenance strategies, procedures, and operational improvements designed to increase fleet reliability, vehicle availability, productivity, and overall service performance.
• Develop, implement, and monitor preventive and corrective maintenance programs and procedures for assigned rail vehicles to reduce failures and improve reliability.
• Establish daily maintenance priorities and ensure supervisory staff clearly communicate employee assignments, expected work completion, and anticipated vehicle returns to service.
• Monitor vehicle status, out-of-service conditions, repeat failures, scheduled inspections, deferred work, and other maintenance conditions that may impact fleet availability.
• Coordinate with Vehicle Engineering, Materials, Training, Operations, Safety, and other departments to resolve technical, operational, staffing, and resource issues affecting maintenance performance.
• Ensure maintenance work, inspections, repairs, and vehicle releases are performed in accordance with established procedures, engineering requirements, safety standards, and applicable regulations.
• Enforce the facility security plan and ensure compliance with applicable security procedures and requirements.
• Respond to inquiries from customers, vendors, employees, and other stakeholders in a courteous and professional manner.
• Drive an Authority or personal vehicle, when authorized, to visit work locations and respond to emergencies, operational needs, or special events as required.
• Respond or report to work, as directed by supervisory personnel, during emergencies, extreme weather conditions, service disruptions, or other abnormal conditions that may impact service or the safety of service, twenty-four (24) hours per day, seven (7) days per week.
• Assist in the management of the workforce by ensuring the fair and consistent application of and strict adherence to Authority rules, regulations, policies, procedures, and applicable collective bargaining agreements, including policies related to Equal Employment Opportunity, Anti-Discrimination, Anti-Harassment, and Anti-Retaliation.
• Uphold the rights and interests of the Authority while building and maintaining effective working relationships with employees, labor representatives, and management.
• Perform related duties, assignments, and special projects as required

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

Supervision

• Supervise all personnel assigned to the carhouse including maintenance and engineering staff.

• Five (5) years of progressively responsible experience in transportation equipment repair and maintenance and/or the administration, management, or oversight of the maintenance and repair of a fleet of transportation vehicles.
• One (1) year of experience in a supervisory and/or lead capacity.
• Effective organizational, analytical, problem-solving, and decision-making skills.
• Working knowledge of Microsoft Word, Excel, PeopleSoft, database applications, or similar business systems.
• Ability to supervise, lead, and work effectively with a diverse workforce.
• Ability to provide internal and external customers with courteous, professional, and responsive service.
• Excellent customer service, communication, and conflict-resolution skills.
• Ability to comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, and other job-related communications in English.
• Ability to work any and all shifts and/or locations as assigned or directed.
• Ability to work or respond as required twenty-four (24) hours per day, seven (7) days per week during severe weather conditions, emergencies, service disruptions, or other circumstances that may impact service or the safety of service.
• Adhere to all applicable MBTA rules, regulations, policies, procedures, and collective bargaining agreements, including policies related to Equal Employment Opportunity, Anti-Discrimination, Anti-Harassment, and Anti-Retaliation.
• Substitutions
  • None

• A Bachelor’s Degree from an accredited institution in Engineering, Business Administration, Transportation Management, or a related field.
• Experience in transportation equipment repair and maintenance within a large public transit agency or similarly complex fleet maintenance environment.