Deputy Director of Assurance and Oversight

MBTA; Massachusetts; Presencial; USD 150.000 - 195.000; Jornada completa

Descripción de la vacante

The MBTA is seeking a Deputy Director of Assurance and Oversight to strengthen E&M safety by directing investigations, CAP management, and field assurance. This role reports to senior safety leadership and partners with QM, ORC, and policy teams.

You will set safety priorities, supervise two managers, and drive data-informed decisions across maintenance operations, training, and field activities.

Formación

• Bachelor's degree in safety, engineering, or related field.
• Minimum five years in safety management or similar transit environment.
• Two years of supervisory or team leadership experience.
• Experience conducting incident investigations and corrective actions.
• Knowledge of OSHA, DLS, FTA, DPU regulatory requirements.
• Strong communication and analytical skills.
• Willingness to travel across MBTA service area.
• Proficient in Microsoft Office and safety analytics tools.

Responsabilidades

• Oversee investigations into injuries, near misses, and hazards.
• Manage CAPs and Immediate Actions across regulators.
• Lead hazard identification and field assurance programs.
• Develop annual safety strategy and metrics.
• Mentor Safety & Training Manager roles.
• Collaborate with Safety, QM, ORC, and policy teams.

Conocimientos

Safety leadership

Investigations

Hazard mitigation

Field assurance

Data analytics

Educación

Bachelor's degree

Herramientas

MS Office

Safety reporting tools

Descripción del empleo

The Deputy Director of Assurance and Oversight will support the Engineering & Maintenance (E&M) division by overseeing and managing assurance activities and leading programs related to safety investigations, hazard identification and mitigation, field assurance observations, and safety performance monitoring.

This role serves as a key operational safety leader, ensuring field-level safety risks are identified, analyzed, and addressed; investigations and corrective actions are conducted thoroughly; and safety training programs are effectively managed and aligned with regulatory and MBTA requirements.

The Deputy Director will work closely with MBTA Safety, Quality Management (QM), Operations Rules Compliance (ORC), and the Director of Policy, Strategy, and Oversight to ensure comprehensive oversight of safety-related matters across E&M.

Principal Duties and Responsibilities

Leadership & Management

• Directly manage, support, and mentor Safety & Training Manager roles across E&M, ensuring effective delivery of training programs and field support.
• Provide leadership for safety investigations, hazard mitigation initiatives, and field assurance programs across E&M.
• Lead policy and program development, metrics development, and communication for assurance programs.
• Serve as acting lead in the absence of the Director of Policy, Strategy, and Oversight, as needed.
• Develop annual safety strategy and performance goals for E&M in collaboration with the Director of Policy, Strategy, and Oversight
• Lead and participate in safety improvement projects driven by incident trends, field assurance findings, or audit outcomes.
• Develop and mentor champions for safety across E&M through identifying training resources, coaching, and modeling proactive safety behaviors.
• Communicate with executive leadership on data driven insights, risk assessments, and strategic recommendations for E&M wide safety assurance priorities.

Safety Investigations & Corrective Action Management

• Lead or oversee investigations into E&M-related injuries, near misses, incidents, and hazards to ensure thorough documentation, root cause analysis, and corrective action development.
• Oversee tracking, completion, and closure of Corrective Action Plans (CAPs) and Immediate Actions required by MBTA Safety, Quality Management, DLS, DPU, FTA, and other regulators.
• Ensure high-quality investigative practices and consistent application of investigation procedures across E&M.

Hazard Identification, Risk Mitigation & Field Assurance

• Oversee the development, implementation, and monitoring of hazard identification and mitigation processes.
• Lead field assurance activities including field observations, compliance reviews, and validation of safe work practices, including but not limited to Operational Testing and Inspection Program (OTIP), Quality Management (QM) Audits, MBTA Safety Audits, and internal safety assurance activities.
• Partner with operational departments to review work plans, evaluate job site hazards, and verify proper controls are in place.
• Monitor, trend, and report safety performance indicators, hazards, and field observations.

Continuous Improvement

• Assist in developing annual safety strategy and performance goals for E&M.
• Lead and participate in safety improvement projects driven by incident trends, field assurance findings, or audit outcomes.
• Promote consistent, data-driven decision-making through reporting, analytics, and performance monitoring.

Other Duties

• Drive to field locations as necessary and respond to emergencies, adverse weather, or service-impacting events.
• Work closely with MBTA Safety, Quality Management, and regulatory entities to support audits, investigations, and corrective action processes.
• Support Local Safety Committees and assist in safety-related communications and engagement initiatives.
• Serve as a resource to E&M leadership and front-line departments (MOW, SCM, PSM, TFM) on safety issues, hazard controls, and safe work practices.
• Perform all other duties and projects that may be assigned.

Additional responsibilities may include a focus on one or more departments or locations. See applicable addendum for department or location-specific functions.

Supervision

• Will supervise two managers

• Bachelor's degree in safety, occupational health, engineering, public administration, or a related field from an accredited institution.
• Five (5) years of relevant experience in safety management, field safety operations, occupational health, or a comparable industrial, transit, construction, or maintenance environment.
• Two (2) years of supervisory or team leadership experience, including coaching and developing staff.
• Demonstrated experience conducting incident investigations, performing root cause analysis, and developing corrective actions using established methodologies (e.g., Five-Whys, Ishikawa, fault tree analysis).
• Experience performing field safety audits, job hazard analyses, or operational testing in active operational environments.
• Working knowledge of regulatory requirements applicable to safety operations (e.g., OSHA, DLS, FTA, DPU) and ability to apply them in daily operational decision-making.
• Experience using data, trends, and performance metrics to support safety decision-making, reporting, and continuous improvement initiatives.
• Strong communication, analytical, and organizational skills, with the ability to collaborate effectively across departments and engage with diverse stakeholders.
• Ability to manage sensitive information with discretion and professionalism.
• Proficiency in Microsoft Office and familiarity with safety reporting or analytics tools.
• Ability to travel throughout the MBTA service area and respond to field locations, emergencies, or service-impacting events as required.
• Valid driver’s license in accordance with MBTA policy.
• Ability to work any and all shifts and/or locations assigned or directed.

Substitutions

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.
• An associate degree from an accredited institution with an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.
• A master’s degree in a related subject substitutes for two (2) years of general experience.
• A nationally recognized certification or statewide/professional certification in a related field substitutes for one year of experience.

• Three (3)years of supervisory or team leadership experience, including coaching and developing staff.
• Certified Safety Professional (CSP), CHST, OSHA 500, or equivalent.
• Experience conducting or managing safety investigations and Corrective Action Plans.
• Knowledge of OSHA, DLS, ANSI, and other applicable regulations and standards.
• Experience in transit, construction safety, utilities, or heavy maintenance environments.