Automotive Foreperson

MBTA; Massachusetts; On-site; USD 75,000 - 95,000; Full time

Job summary

The Massachusetts Bay Transportation Authority (MBTA) seeks an Automotive Foreperson to supervise the inspection, maintenance, repair, and servicing of Bus Operations fleet vehicles and related equipment.

You will direct work crews, enforce safety standards, manage inventories, and ensure work is completed on time and within budget. A Class B CDL with endorsements is required within 120 days of hire.

Qualifications

• High school diploma or GED required.
• 3+ years in transit bus, automotive, or heavy-duty vehicle maintenance.
• Experience in lead, foreperson, or supervisory role preferred.

Responsibilities

• Supervise and direct maintenance/repair activities for Bus Operations fleet.
• Inspect work to ensure safety, schedules, and standards are met.
• Enforce MBTA safety standards for workers and customers.
• Maintain inventory levels and safe operating conditions of equipment and facilities.
• Provide technical guidance to assigned employees and document records.
• Respond to inquiries from customers, vendors, or coworkers professionally.
• Be available for variable shifts and emergencies outside regular hours.

Skills

Organizational skills

Analytical skills

Customer service

Microsoft Word/Excel

Communication

Education

High school diploma or GED

Tools

Maintenance tracking systems

Database applications

MS Office

Job description

The Automotive Foreperson will supervise and oversee the inspection, maintenance, repair, and servicing of Bus Operations fleet vehicles and related equipment.

• Assign, oversee, direct, and plan the activities of work crews within the assigned area of responsibility..
• Inspect work crew maintenance/repair activities to ensure that assignments are completed safely and according to established schedules and operating standards.
• Enforce the Authority's safety standards to ensure the safety of workers and customers.
• Ensure appropriate inventory levels are maintained and that equipment and facilities under their control are kept in a safe operating condition.
• Respond to each inquiry, whether from a customer, vendor, or co-worker in a professional and courteous manner consistent with the Authority's customer service quality standard.
• Assume supervisory responsibilities as assigned or in the absence of the Supervisor, as needed.
• Document, maintain, and prepare required maintenance and personnel records on manual and computerized tracking systems.
• Ensure budgetary goals are met and that all work is performed in a timely and cost-effective manner.
• Provide technical guidance and instruction to assigned employees as necessary.
• Drive an Authority vehicle to visit work sites and/or transport crews, materials, or equipment as required.
• Work any and all shifts and/or locations as assigned or directed.
• Respond directly or through assigned personnel to emergencies and operational needs outside regularly assigned hours, including nights, weekends, and holidays, as required.
• Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees.
• Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable) and policies of the Authority including the EEO, Anti-Discrimination and Anti-Harassment and Anti-Retaliation policies.
• Remain familiar with and comply with the MBTA Safety Plan and all safety responsibilities associated with the position.
• Perform all other duties and projects that may be assigned

Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.

Supervision

• Supervises assigned Automotive Repairers, maintenance personnel, and work crews and directs daily maintenance and repair activities within the assigned facility or functional area.

• A high school diploma or equivalent (G.E.D.) from an accredited institution.
• Three (3) years of experience in transit bus, automotive, or heavy-duty vehicle maintenance involving hydraulic, electrical, mechanical, diesel, compressed natural gas (CNG), or related propulsion systems.
• Related experience in a lead, foreperson, or supervisory capacity.
• Effective organizational and analytical skills.
• The ability to provide internal and external customers with a courteous and professional experience.
• Ability to use Microsoft Word, Excel, database applications, computerized maintenance systems, and other related applications.
• Ability to pass the MBTA's Machinist test.
• Have excellent customer service skills.
• A valid driver’s license in accordance with MBTA policy.
• A valid Class B Commercial Learner’s Permit (CLP) with general knowledge, air brakes, and passenger endorsements.
• Must obtain a valid Class B Commercial Driver’s License (CDL) with general knowledge, air brakes, and passenger endorsements, within 120 days of hire, independently or through the MBTA’s sponsored training program.
• Have the ability to work any and all shifts and/or locations as assigned or directed.
• Be available to respond outside regularly assigned hours, including nights, weekends, holidays, emergencies, and service disruptions, as required.
• Have the ability to supervise and work effectively with a diverse workforce.
• Successful applicants must have the English language skills required for the effective performance of the position.

• Four (4) additional years of experience in diesel or compressed natural gas (CNG) vehicle maintenance with hydraulic, electrical and/or mechanical skills.
• A technical degree from an accredited institution.
• Maintenance training from a technical institute or related technical certificates.
• Progressively responsible supervisory experience in a transit bus or heavy-duty vehicle maintenance environment.