Superfood Café Shift Lead: Lead Team & Service

Vitality Bowls; San Jose (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthy food establishment in San Jose is seeking a dedicated team leader to manage daily operations, ensuring excellent customer service and food quality. Responsibilities include overseeing food preparation, handling customer inquiries, and maintaining a clean environment. Ideal candidates should possess strong leadership skills, a thorough understanding of food safety guidelines, and experience in the food industry. This role requires effective communication and a proactive approach to ensuring customer satisfaction.

Qualifications

• Demonstrated experience in team leadership and customer service.
• Ability to handle cash and operating a POS system.
• Knowledge of food safety and sanitation guidelines.

Responsibilities

• Lead the team and ensure timely food delivery to customers.
• Handle customer complaints politely and effectively.
• Manage shifts and delegate tasks among team members.
• Maintain a clean and organized workspace.
• Prep food following health and safety procedures.

Skills

Customer service

Team leadership

Problem-solving

Communication

Food safety knowledge

Cash handling

Job description

A healthy food establishment in San Jose is seeking a dedicated team leader to manage daily operations, ensuring excellent customer service and food quality. Responsibilities include overseeing food preparation, handling customer inquiries, and maintaining a clean environment. Ideal candidates should possess strong leadership skills, a thorough understanding of food safety guidelines, and experience in the food industry. This role requires effective communication and a proactive approach to ensuring customer satisfaction.