Super Scrum Master / Program Manager

SoHo Dragon; New York (NY); Hybrid; USD 120,000 - 170,000; Full time

Job summary

SoHo Dragon is seeking an experienced Super Scrum Master/Program Manager to take ownership of a high-visibility Wealth Management Technology program in a Hybrid NYC setting. You will manage three concurrent Scrum teams, drive delivery, and restore red-status programs to green through clear recovery plans.

The role demands exceptional stakeholder management, hands-on coaching, and the ability to navigate ambiguity.

Qualifications

• 7+ years as Scrum Master managing multiple teams.
• Proven turnaround of at-risk/red programs.
• Strong Agile/Scrum, SAFe knowledge a plus.
• Excellent stakeholder and executive communication.
• Experience in wealth/asset management preferred.

Responsibilities

• Serve as Scrum Master for three teams concurrently.
• Identify root causes of red status in the program.
• Develop and execute a recovery plan with KPIs.
• Remove impediments and manage risks across teams.
• Partner with Product Owners, Engineering Leads and leaders to realign scope, timelines and expectations.
• Improve velocity, predictability, and delivery quality through coaching and process improvements.
• Provide status reporting to program and senior leadership.
• Foster collaboration to reduce duplication and misalignment.

Skills

Scrum Master

Multi-team coordination

Stakeholder management

Agile/Scrum knowledge

Program recovery

Executive communication

Tools

Jira/Confluence

Job description

Super Scrum Master / Program Manager

Client: Wealth Management Technology (Fortune 500 Financial Services)

Location: Hybrid – NYC

Duration: 12+ months

Start: ASAP

A leading wealth management technology organization is seeking an experienced Super Scrum Master/Program Manager to take ownership of a program currently flagged at-risk (red status) and drive it back to a healthy delivery state (green). This role requires managing three concurrent Scrum teams, so strong multi-team coordination, stakeholder management, and servant-leadership skills are essential. This is a hands-on, high-visibility role for someone who thrives in ambiguity and can quickly diagnose and resolve delivery blockers.

Key Responsibilities

• Serve as Scrum Master for three Scrum teams simultaneously, facilitating ceremonies (standups, sprint planning, retros, backlog refinement) across all teams
• Assess the current state of the program to identify root causes behind its red status (delivery delays, quality issues, misalignment, blocked dependencies, team dysfunction, etc.)
• Build and execute a recovery plan to bring the program back to green, including clear metrics/KPIs to track progress
• Remove impediments and proactively manage risks and dependencies across teams
• Partner closely with Product Owners, Engineering Leads, and senior stakeholders to realign scope, timelines, and expectations
• Improve team velocity, predictability, and delivery quality through coaching and process improvements
• Provide regular status reporting and escalation to program/senior leadership
• Foster collaboration and communication across the three teams to reduce duplication and misalignment

Required Qualifications

• 7+ years of experience as a Scrum Master, with demonstrated experience managing multiple teams concurrently
• Proven track record of turning around at-risk/red programs
• Strong understanding of Agile/Scrum frameworks (SAFe experience a plus given multi-team scope)
• Excellent stakeholder management and executive communication skills
• Experience in wealth management or asset management strongly preferred
• Scrum certification required (CSM, PSM, or equivalent); SAFe Agilist or SPC a plus
• Comfortable operating with minimal documentation/direction in a fast-paced, high-pressure environment

Nice to Have

• Prior experience specifically in wealth management or asset management technology platforms
• Experience coaching/mentoring other Scrum Masters
• Familiarity with JIRA/Confluence or equivalent Agile tooling at scale