Summit Tram Operator & Guest Services

Snowbird Operations LLC; Snowbird (UT); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Ski pass and complimentary ticket

Employee discounts on dining, retail,

Medical, dental, vision, and accident

401(k) program

Discounts with POWDR partner resorts

Free employee transportation

Job summary

Snowbird is seeking a qualified Tram Operator for Snowbird Resort to operate the aerial tram, assist guests with loading and unloading, and monitor platforms. You will complete daily logs and provide guests with mountain information while collaborating with Lift Maintenance and Ski Patrol.

A strong service mindset and safety-first attitude are essential, with weekend, holiday, and some overnight shifts required.

Qualifications

• High school diploma or equivalent.
• Must be at least 21 years of age.
• Ability to read, write, speak, and perform basic math functions.
• Strong communication and interpersonal skills.
• Positive attitude and ability to perform well in a fast-paced environment.
• Basic mechanical aptitude and troubleshooting skills.
• Ability to accurately complete logs and operational documentation.
• Ability to work effectively as part of a team and maintain a high level of situational awareness.
• Previous customer service experience preferred.

Responsibilities

• Operate the Aerial Tram safely and efficiently in accordance with established procedures.
• Assist guests with loading and unloading while maintaining a safe and welcoming environment.
• Monitor and maintain hazard-free loading and unloading platforms, walkways, and station areas.
• Complete required daily logs, inspections, and operational checks.
• Deliver tram announcements and provide guests with mountain information.
• Provide outstanding guest service and answer guest questions.
• Work closely with Lift Maintenance, Ski Patrol, and other resort departments to support safe and efficient mountain operations.
• Respond appropriately to changing weather, operational conditions, and guest needs.
• Support lift, gate, and dig crew operations as needed.

Skills

Strong communication

Teamwork

Basic math

Customer service

Situational awareness

Mechanical aptitude

Physical fitness

Education

High school diploma

Job description

Snowbird is seeking a qualified Tram Operator for Snowbird Resort to operate the aerial tram, assist guests with loading and unloading, and monitor platforms. You will complete daily logs and provide guests with mountain information while collaborating with Lift Maintenance and Ski Patrol.

A strong service mindset and safety-first attitude are essential, with weekend, holiday, and some overnight shifts required.