Summer Vessel Crew Member — Waterfront Customer Service

Cape May Whale Watcher; New Jersey; On-site; USD 17,000 - 21,000; Full time

Job summary

Cape May Whale Watcher in Cape May, New Jersey, is seeking a Crew Member for the summer season. This family business operates boats on the coast and offers a hands-on marine role with vessel and equipment upkeep, learning on the job, and evenings/weekends during peak times.

You will work indoors/outdoors in any weather, assist with cleaning, safety monitoring of passengers, and provide friendly, professional service to guests while observing Captain’s instructions.

Qualifications

• Possess excellent customer service skills.
• Ability to understand relevant policies and procedures and safety techniques.
• Ability to provide superior customer service to everyone by responding in a courteous and efficient manner.
• Heavy lifting of items from ropes, ramps, catering items, stock items etc.
• Must be at least 16 years old.
• Subject to a background investigation.
• Subject to a pre-employment physical and regulatory drug testing.

Responsibilities

• Proper cleaning of vessel’s bathrooms
• Trash removal
• Cleaning and polishing surfaces/windows
• Provides the highest level of customer service and professionalism to all customers
• Contributes to the safe operation of vessels and equipment
• Responds decisively and effectively to emergency situations

Skills

Customer service

Safety awareness

Teamwork

Job description

Cape May Whale Watcher in Cape May, New Jersey, is seeking a Crew Member for the summer season. This family business operates boats on the coast and offers a hands-on marine role with vessel and equipment upkeep, learning on the job, and evenings/weekends during peak times.

You will work indoors/outdoors in any weather, assist with cleaning, safety monitoring of passengers, and provide friendly, professional service to guests while observing Captain’s instructions.