Summer IT Support Intern — Managed Services & Projects

Choice Solutions LLC; Overland Park (KS); Presencial; USD 21 000 - 23 000; Tempo integral

Resumo da oferta

Choice Solutions LLC is seeking an IT Intern to support the managed services team during the summer of 2027. You will gain hands-on experience with diverse technologies and work on a value-driven project, presenting results at summer's end.

Responsibilities include assisting in monitoring and supporting customers, troubleshooting, and documenting ticket details. This is an on-site, 40-hour week internship at the Overland Park, KS headquarters, running May 25 to August 6, 2027.

Qualificações

• Strong technical, quantitative, and analytical abilities.
• Ability to handle multiple assignments with priority-based tasks.
• Professional and assertive communication; team collaboration.

Responsabilidades

• Work on a project with engineers and software like Zabbix, GitLab, ControlUp.
• Support the managed services team in maintaining hardware, software, and systems for customers.
• Troubleshoot and provide technical support to customers.
• Document notes for customer tickets and share knowledge with the team.
• Collaborate across managed services, security, DevOps, and networking teams.

Conhecimentos

Technical skills

Analytical skills

Multitasking

Professional communication

Formação académica

Information technology degree (in progress or completed)

Ferramentas

Zabbix

GitLab

ControlUp

Descrição da oferta de emprego

Choice Solutions LLC is seeking an IT Intern to support the managed services team during the summer of 2027. You will gain hands-on experience with diverse technologies and work on a value-driven project, presenting results at summer's end.

Responsibilities include assisting in monitoring and supporting customers, troubleshooting, and documenting ticket details. This is an on-site, 40-hour week internship at the Overland Park, KS headquarters, running May 25 to August 6, 2027.