Summer IT Help Desk & Tech Projects Assistant

Choice Translating, Inc. and TravelingBrand; United States; Remote; USD 60,000 - 80,000; Part time

Job summary

An established industry player is seeking a tech-savvy student for a summer role as an IT Help Desk & Tech Projects Assistant. This position offers a unique opportunity to blend IT skills with innovation, supporting a global team in various tech projects. You'll manage support tickets, assist in implementing advanced translation tools, and explore new data analysis technologies. This role not only provides valuable experience in a virtual setting but also opens doors for ongoing part-time opportunities during the school year. If you are passionate about technology and eager to make a difference, this is the perfect chance for you.

Qualifications

• Seeking tech-savvy students with strong communication and problem-solving skills.
• Experience in IT support and research is a plus.

Responsibilities

• Manage internal support tickets and coordinate IT support.
• Research and test new survey and data analysis tools.

Skills

Problem-solving

Communication

IT Support

Research

AI Tools Recommendation

Education

Student in Computer Science

IT or related field

Tools

Monday.com

Language Weaver

Job description

Summer IT Help Desk & Tech Projects Assistant

Location: Remote | Employer: TravelingBrand Research Inc. (Sherbrooke-based applicants encouraged to apply)

Are you a tech-savvy student looking for a meaningful summer opportunity that blends IT, innovation, and global connection?

TravelingBrand Research Inc., a Canadian company with U.S. sister company Choice Translating, Inc., is hiring one or more IT Help Desk & Tech Project Assistants for the summer—with the possibility of ongoing, part-time, or project-based work during the school year.

We’re a values-driven, virtual family business delivering multilingual services—including translation, interpretation, and global market research—in over 200 languages.

Our core values guide everything we do:

• Do the right thing
• Be humbly confident
• Commit to excellence
• Treat people like family
• Communicate openly and honestly

What You’ll Do

• Manage internal support tickets and coordinate with our external IT partner
• Support implementation of Language Weaver machine translation
• Set up internal and external ticketing systems using Monday.com
• Provide remote IT Help Desk support to our global team
• Research and test new survey and data analysis tools to support our international projects
• Recommend practical AI tools to improve business workflows

Bonus Opportunity – Remote Interpretation

Do you speak Dari, Arabic, Ukrainian, Haitian Creole, Somali, or another language in high demand? If you already have strong language skills, we can train you in interpretation techniques and best practices—so you can serve your community in Canada and the U.S. through remote interpretation (video or phone).

Who You Are

• A student in Computer Science, IT, or a related field
• A strong communicator who loves problem-solving and continuous learning
• Organized, proactive, and comfortable working independently in a virtual setting
• Passionate about technology that helps real people

If this resonates with you, please apply!

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The following are the physical and mental requirements for this position. The inability to meet one or more does not automatically disqualify a candidate. The Company may provide reasonable accommodations upon request, depending on the requirement and essential functions.

• While performing the duties of this job, the employee is regularly required to sit, work on a computer, think clearly, and communicate effectively.

To all recruitment agencies: Our Company does not accept agency resumes. Please don't send unsolicited resumes to any of our employees. We will treat any unsolicited resume as our company property, and the terms and conditions associated with using such resumes will be considered null and void.