Summer F&B Shift Lead - Elevate Guest Experience (Austin)

Hyatt Hotels Corporation; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with company match

Free room nights

Paid Time Off

Headspace wellbeing

Retail discounts

Job summary

Bunkhouse Hotel Magdalena in Austin, TX, seeks a Food & Beverage Shift Lead to manage each shift, ensuring high-quality service and guest satisfaction across restaurant and bar operations. The role supports the Food & Beverage Manager and helps uphold the hotel's culture and standards.

The position requires strong communication, conflict resolution, and knowledge of Bunkhouse policies as you lead a team to deliver top-notch hospitality.

Qualifications

• Must be able to speak, read, write and understand the primary language(s) of the workplace.
• Two years related experience in hospitality or service industry.
• High school diploma or GED; college degree preferred.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

Responsibilities

• Ensure all employees adhere to dress code policies for their scheduled shift.
• Compile and balance cash receipts at end of day or shift.
• Resolve customer complaints regarding food service.
• Train and supervise workers in food preparation, service, sanitation and safety procedures.
• Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
• Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance.

Skills

Communication skills

Language proficiency

Education

High School diploma or GED

College degree preferred

Job description

Bunkhouse Hotel Magdalena in Austin, TX, seeks a Food & Beverage Shift Lead to manage each shift, ensuring high-quality service and guest satisfaction across restaurant and bar operations. The role supports the Food & Beverage Manager and helps uphold the hotel's culture and standards.

The position requires strong communication, conflict resolution, and knowledge of Bunkhouse policies as you lead a team to deliver top-notch hospitality.