Summer Conference Supervisor & Team Lead

University of Virginia; United States; In loco; USD 12.398.000 - 14.465.000; Part-time

Vantaggi offerti da questo lavoro

Free summer housing

Internet provided

Utilities provided

Descrizione del lavoro

The Rector and Visitors of the University of Virginia seeks Conference Supervisors to assist with planning for the 2027 summer conference season, supervise the operations team, and coordinate logistics and client communications.

Position is office-based in spring, with summer field work. Flexible hours include weekends/evenings/holidays. Wages are $16/hour in spring and $17/hour in summer, plus free summer housing and provided internet and utilities.

Competenze

• Must be a full-time UVA undergraduate student in good standing.
• Strong customer service, prioritization and organizational skills.
• Flexible, team-oriented and able to work in a fast-paced environment.
• Ability to use word processing, spreadsheets, and other software.
• May be required to lift up to 25 pounds.

Mansioni

• Manage information in StarRez housing software, ensuring accurate guest data entry and continued maintenance of accurate client records for billing purposes.
• Communicate with clients to ensure timely receipt of rosters, guarantees and other documentation.
• Work with service partners to ensure dining needs and special requests are met, and facilities issues are addressed.
• Supervise conference staff in preparing for conference group arrivals and departures.
• Obtain and print rosters, labels, signage, and other program-related materials.
• Manage linen inventory and lead and participate in its distribution as events require it.
• Schedule, oversee, and participate in building inspections prior to and post conferences.
• Organize staff transportation to and from check-in/out locations.
• Coach, mentor, motivate, and support Conference Assistants in daily activities through example by active participation.
• Participate in the summer staff hiring process by recruiting candidates, reviewing applications, interviewing and selection.
• Assist in the development and delivery of team member training.
• Understand, comply with, and uphold University and Conferences@UVA operating procedures, policies, and philosophies.
• Participate in regular weekly planning meetings with the leadership team and full team.
• Collaborate with other Conference Supervisors to coordinate daily operations, identify needs, resolve issues, and ensure communication and follow-through.
• Serve as the primary Supervisor on Duty during assigned shifts, providing overall operational oversight, delegate work to Conference Assistants and respond to issues.
• Other duties as assigned.

Conoscenze

Leadership

Customer service

Teamwork

Problem solving

Attention to detail

Word processing / software

Formazione

Undergraduate student at UVA

Strumenti

StarRez

Descrizione del lavoro

The Rector and Visitors of the University of Virginia seeks Conference Supervisors to assist with planning for the 2027 summer conference season, supervise the operations team, and coordinate logistics and client communications.

Position is office-based in spring, with summer field work. Flexible hours include weekends/evenings/holidays. Wages are $16/hour in spring and $17/hour in summer, plus free summer housing and provided internet and utilities.