Summer Campus Tour Guide

Concordia University, St. Paul; Chicago (IL); On-site; USD 15,000 - 25,000; Part time

Job summary

An established university is seeking passionate Campus Tour Guides to enhance the experience of prospective students and families. This role involves leading engaging tours, sharing personal experiences about the university, and providing exceptional customer service. If you are enthusiastic, reliable, and enjoy engaging with diverse audiences, this position offers a wonderful opportunity to make a lasting impact. Join a vibrant team dedicated to creating memorable moments for visitors, and help showcase the unique offerings of this esteemed institution.

Qualifications

• Enthusiastic and friendly communicator with a passion for sharing experiences.
• Reliable and punctual with a proactive approach to responsibilities.

Responsibilities

• Lead engaging campus tours for prospective students and families.
• Provide excellent customer service and answer visitor questions.
• Work collaboratively with team members to ensure smooth operations.

Skills

Customer Service

Communication

Public Speaking

Reliability

Team Collaboration

Job description

Position Overview: Campus Tour Guides are an integral part of the campus visit experience in the Office of Admissions for prospective students and families interested in attending CSP. Tour guides are responsible for positively representing CSP to our visitors, mainly prospective students and their families. Tour guides are expected to be knowledgeable about CSP, share their student experience, and represent the university with admiration and enthusiasm while providing the highest level of customer service. Tour guides are representatives of Concordia University both on and off-campus, as they contribute to an environment that upholds the mission and promise of the university.

If you love CSP and are passionate about sharing your experiences and creating memorable moments for others, you will love this job and engaging with our prospective families!

• Lead tours for groups of visitors during the scheduled times: 9:15 AM - 10:45 AM, 11:45 AM - 1:15 PM, and 1:45 PM - 2:15 PM.
• Enthusiastically share your personal experiences and knowledge about CSP, its history, and its offerings.
• Provide excellent customer service, answering questions and ensuring a positive experience for every guest.
• Create an engaging and informative atmosphere while maintaining a professional and friendly demeanor.
• Work collaboratively with team members to ensure smooth operations during the tour times.

Experience Required:

• Flexibility to work M-F at any of the following shift times (9:15 AM - 10:45 AM, 11:45 AM - 1:15 PM, and 1:45 PM - 2:15 PM).
• Must be reliable, punctual, and proactive in your role.
• Enthusiastic, friendly, and confident communicator.
• Ability to speak clearly and engage an audience of diverse individuals.
• A passion for sharing stories and experiences with others.

If you're excited to share the wonders of CSP and create a lasting impact on visitors, we'd love to hear from you! Please submit your resume and a brief cover letter explaining why you'd be the perfect fit for this role.

Equal Employment Opportunity Statement:

It is the policy of CSP to provide equal opportunity to all employees and applicants for employment in accordance with all applicable equal opportunity, directives and regulations of federal, state, and local governing bodies or agencies thereof, specifically Minnesota Statute 363. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, national origin, gender, disability, age, genetic information, creed, marital status, status with regard to public assistance, familial status, membership or activity in a local commission or any other status protected by applicable law. This policy applies to all employment practices and terms and conditions of employment, including but not limited to promotions, transfers, compensation, terminations, training, and participation in CSP sponsored benefits or programs. CSP prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.csp.edu/student-life/title-ix/ .