Summer 2027 Internship Program - Customer and Market Research Intern

Dow Jones & Company; New York (NY); Hybrid; USD 32,000 - 45,000; Part time

Job summary

Dow Jones & Company is seeking an AMER internship in New York to support customer insights projects. You will gain exposure to both qualitative and quantitative research, from survey programming to data analysis, and produce insights for cross-functional teams.

You will script and field surveys in Qualtrics, assist in recruitment and data quality checks, and translate findings into visuals and narratives for stakeholders. This is an in-office, full-time internship during the Amer Dates.

Qualifications

• Pursuing a Bachelor's degree in a relevant field.
• Coursework or project experience in primary qualitative or quantitative research methods.
• Strong proficiency in Google Docs, Slides and Sheets.
• Exposure to generative AI/LLM workflows (Gemini, ChatGPT, Claude).
• Ability to summarize complex data into clear findings.
• Ability to work independently and in teams.

Responsibilities

• Support primary research projects covering qualitative and quantitative methods.
• Gain hands-on experience across all phases of the research process, from surveys to analyses.
• Program, test, and field surveys in Qualtrics with data quality controls.
• Assist in participant recruitment, sample monitoring, and fieldwork tracking.
• Clean survey data, perform cross-tabs and significance testing, surface trends.
• Review transcripts and notes to extract themes and quotes; leverage AI tools for synthesis.
• Create charts, tables, visualizations and narrative presentations for stakeholders.

Skills

Analytical mindset

Curiosity

Learning new tools

Team collaboration

Generative AI interest

Google Docs

Google Slides

Google Sheets

Gemini

ChatGPT

Claude

Education

Bachelor's degree in Marketing/Market Research/Economics/Social Sciences/Psychology

Tools

Qualtrics

Qualtrics Scripting

AI tools (Gemini/ChatGPT/Claude)

Job description

Job Description:

Application Deadline: November 13, 2026

We encourage you to submit your application as early as possible, as internship applications are reviewed on a rolling basis.

AMER Internship Dates:

June 7, 2027 - August 13, 2027

(You must be available to work full-time, in-office during this period.)

You Will:

• As part of our Customer Insights team, you will support primary research projects providing exposure to qualitative and quantitative research. We are looking for someone who is curious, analytically minded, comfortable learning new tools and methods, and motivated to turn consumer feedback into clear, evidence-based insights.


• In this role, you will gain hands‑on experience across all phases of the research process from programming quantitative surveys to running statistical analyses and synthesizing findings into insights.


• Survey Scripting & Execution: Program, test, and field quantitative surveys in Qualtrics, ensuring data quality, branching logic, and seamless respondent user experience.


• Fieldwork & Study Support: Assist in managing participant recruitment, sample monitoring, fieldwork tracking, and quality assurance across active qualitative and quantitative studies.


• Data Cleaning & Quantitative Analysis: Clean survey datasets, perform crosstabs and statistical significance testing, and surface key audience trends.


• Qualitative Synthesis & AI Augmentation: Review interview transcripts and session recordings to extract themes, customer quotes, and pain points leveraging AI-enabled tools.


• Reporting: Assist in translating data into charts, tables and visualizations and narrative‑driven presentations for cross‑functional stakeholders.

You Have:

• Currently pursuing a Bachelor's degree in Market Research, Marketing, Economics, Social Sciences, Psychology, or a related field


• Coursework or project experience in primary qualitative or quantitative research methods


• Strong proficiency in Google products, including Docs, Slides and Sheets


• Exposure to or strong interest in leveraging generative AI / LLM workflows (e.g., Gemini, ChatGPT, Claude)


• Strong written and verbal communication skills with the ability to summarize complex data into clear, meaningful findings


• The ability to work independently as well as collaboratively as a team member.

Program Eligibility :

• Enrollment in a 4-year undergraduate degree program


• Graduating in Dec 2027 - July 2029 (U.S.)


• Does not require sponsorship for employment visa status (now or in the future) in the country where applying.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

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Business Area:

Dow Jones - Marketing

Job Category:

Administration, Facilities & Secretarial

Union Status:

Non-Union role

Base Pay Range:

$28.00 - $28.00

We're committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate's experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.