Summer 2027 Internship – Consumer Banking (DSOB User Experience)

1611 Ally Bank; Charlotte (NC); Hybrid; USD 34,000 - 45,000; Full time

Benefits offered by this job

Sign-on bonus

Housing assistance

Mentoring and networking

Job summary

Ally Financial is offering an 11-week paid internship designed to move you from educated to expert. You’ll gain hands-on, project-based work within Consumer Banking, connect with diverse teams, interact with Ally’s leadership, and learn from senior mentors as you contribute to digital initiatives.

The program provides orientation, mentoring, and a sign-on bonus, plus housing assistance for those who qualify, with a mix of in-office and remote days and potential pathways back to full-time roles

Qualifications

• Required: Rising Junior or Senior in an undergraduate program; strong leadership and communication skills; able to work full duration of the internship.
• Preferred: Experience with UX tools (Figma/Sketch/Invision) and study in Graphic Design or UX-related fields.
• Demonstrates passion for financial services and technology and collaborative problem solving.

Responsibilities

• Support Deposits team in digital initiatives across channels.
• Assist in day-to-day digital deliverables and cross-functional collaboration.
• Present work and share insights on user experience and product direction.

Skills

Leadership

Interpersonal skills

Communication skills

Education

Undergraduate student in Graphic Design/UX

Tools

Figma

Sketch

Invision

Job description

Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

At Ally, we’re in the business of putting people first and we’ve been doing just that for over 100 years. Our mission isn’t performative either: we show up for our customers when it comes to their financial needs. We’re making banking smarter and simpler while serving our communities. We value and encourage the mantra of working better together. That’s where you come into play. Test drive the tools in your educational toolbox and learn some new skills along the way with an 11-week paid internship with us. Your internship with Ally will move you from educated to expert. The Ally Internship Program guides and mentors students with development opportunities and experiences that support your career interests while also driving the business forward. You’ll have the opportunity to connect with diverse teams and functions across the company. You will interact with Ally’s leadership and learn from their personal successes. You will gain the experience to know what it means to be an Ally!

The Work Itself

As part of our Internship Program, you will have an opportunity to:

• Have hands on experience and project-based work
• Attend Orientation, Executive Speaking Series, and learning sessions as an Intern cohort
• Participate in Mentoring Program and Giving Back Events
• Network with your peers, your team, and those Allys you find exciting
• Own an end of assignment presentation

The Details

Internship Program Timing: May 21 – July 31, 2027 (tentative) 40 hours each week with a mix of in-office and remote working days. Project-based work Market competitive hourly compensation and a sign-on bonus, as well as financial housing assistance for those who qualify. Successful interns will have the opportunity to return to Ally in an Early Talent Program or full-time role, or to a second internship, depending upon graduation timing.

Consumer Banking

Consumer Banking is all about the customer. The primary focus of the internship role will be supporting the Deposits team in accomplishing, optimizing, and analyzing digital initiatives across channels. This intern would help with day-to-day digital deliverables while gaining exposure to strategy, content, analytics, execution, and cross-functional collaboration. This role is designed to provide hands-on experience in the digital product lifecycle. The intern will contribute to projects that improve digital performance, strengthen engagement, and support broader business goals.

Intern Key Experiences

• Collaborate with designers, usability, content strategy, engineering and business stakeholders to conceive best-in-class digital user experiences that align to Ally’s design principles, industry standards and emerging digital trends
• Assist the design and content team in making Figma files dev ready
• Faithfully carry out the direction of your UX team to ensure design meets Ally standards, from end-to-end, across all customer journeys
• Contribute and advocate for the UX practice—its ideals, standards, and methods—to influence product enhancements that drive digital adoption and inspire customer loyalty
• Present your work and share insights on user experience and build consensus on the most competitive product direction
• Engage with colleagues on co-creation, knowledge sharing and constructive critiques to elevate your skills

The Skills You Bring

Required qualifications. Rising Junior or Senior (during the time of internship) in a full-time undergraduate program. Excellent leadership, interpersonal and communication skills. Available for the full duration of the internship program. Eligible to work in the US for any employer without sponsorship from the company now or in the future. A passion for the financial services and technology industry is strongly preferred.

Preferred qualifications. Experience with Figma, Sketch, Invision, or related tools. Majoring in Graphic Design, User Experience, or other related fields. Passion for bringing value for Ally users, and enthusiasm for Agile processes that help develop these products. Detail-oriented, adaptable to feedback, phenomenal collaborator. Some experience in UX Design or App Development with a focus on user experience, understanding consumers/users, problem solving, organizing/analyzing quantitative or qualitative research, and recommending design-oriented solutions. Desire to work within a diverse group of people and passion for challenging the status quo. Ability to visualize information optimally and tailor presentations to the audience.

Minimum Qualifications 0+ years of experience High school Diploma or GED equivalent

How We’ll Have Your Back

• Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.
• Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law. In accordance with the Americans with Disabilities Act, if after review of the position expectations, you believe that you may need a medical accommodation to fulfill the duties of this role, please email [e-mail] with details of your accommodation request.

Base Pay Range $25.00 - $33.00
Incentive Compensation: This position is eligible to participate in our annual incentive plan.

We all work better as allies. Join a team that thrives on doing it right — whether we're helping people live their best financial lives or helping each other grow in our careers.