Summer 2027 Internship – Consumer Banking (Digital)

1611 Ally Bank; Charlotte (NC); Hybrid; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

401K retirement plan

Tuition reimbursement

Employee stock purchase plan

Healthcare options

Job summary

Ally Financial is offering an 11‑week paid internship in Consumer Banking to help you learn by doing. You’ll work on digital initiatives, interact with leadership, and experience cross‑functional collaboration across teams.

The program includes mentoring, networking events, and opportunities to return to Ally in a continuing role or future internships. Expected hours are 40 per week with a mix of in‑office and remote days and a market‑competitive hourly compensation plus a sign‑on bonus and

Qualifications

• Minimum Qualifications include 0+ years of experience and a High school Diploma or GED.
• Strong written and verbal communication, organizational skills, and attention to detail.
• Analytical thinking with comfort interpreting data and metrics.

Responsibilities

• Support digital initiatives across channels as part of the Consumer Banking internship.
• Gain exposure to strategy, content, analytics, execution, and cross-functional collaboration.
• Engage with mentors and teams, contributing to project work and learnings.

Skills

Communication skills

Organizational skills

Analytical thinking

Digital fluency

Collaboration

Microsoft Excel

Education

High school Diploma or GED equivalent

Tools

Microsoft Excel

Job description

Ally and Your Career Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We love this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work‑life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on‑site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role’s specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

At Ally, we’re in the business of putting people first and we’ve been doing just that for over 100 years. Our mission isn’t performative either: we show up for our customers when it comes to their financial needs. We’re making banking smarter and simpler while serving our communities. We value and encourage the mantra of working better together. That’s where you come into play.

Test drive the tools in your educational toolbox and learn some new skills along the way with an 11‑week paid internship with us. Your internship with Ally will move you from educated to experienced. The Ally Internship Program guides and mentors students with development opportunities and experiences that support your career interests while also driving the business forward. You’ll have the opportunity to connect with diverse teams and functions across the company. You will interact with Ally’s leadership and learn from their personal successes. You will gain the experience to know what it means to be an Ally!

The Work Itself

As part of our Internship Program, you will have an opportunity to:

• Have hands on experience and project‑based work
• Attend Orientation, Executive Speaking Series, and learning sessions as an Intern cohort
• Participate in Mentoring Program and Giving Back Events
• Network with your peers, your team, and those Allys you find exciting
• Own an end of assignment presentation

The Details

Internship Program Timing: May 21 – July 31, 2027 (tentative) 40 hours each week with a mix of in‑office and remote working days Project‑based work Market competitive hourly compensation and a sign‑on bonus, as well as financial housing assistance for those who qualify Successful interns will have the opportunity to return to Ally in an Early Talent Program or full‑time role, or to a second internship, depending upon graduation timing.

Consumer Banking

Primary focus of the internship role will be supporting the digital team in delivering, optimizing, and analyzing digital initiatives across channels. The intern would help with day‑to‑day digital deliverables while gaining exposure to strategy, content, analytics, execution, and cross‑functional collaboration. This role is designed to provide hands‑on experience in the digital product lifecycle. The intern will contribute to projects that improve digital performance, strengthen engagement, and support broader business goals.

Key focus areas:

• Help supervise app performance metrics and summarize insights
• Conduct research on audience trends, competitors, and digital standard processes in the mobile space
• Support testing and optimization efforts for digital experiences
• Help maintain organization across projects, timelines, and deliverables
• Collaborate with team members across lines of business, marketing, design, content, and analytics

Intern Key Experiences:

Real‑world experience working on analysis of contact center and finance data, navigating data analysis tools, and presenting an analysis of findings. Opportunities to develop data analysis, project management, and critical thinking. Exposure to contact centre operations, data analysis programs, and technology platforms. Mentorship from expert leaders in analytics.

Key Intern Skills & Competencies:

The Skills You Bring Required qualifications.

• Communication skills (strong written and verbal communication, ability to present ideas clearly and professionally, comfort working with multiple stakeholders)
• Organizational skills (ability to manage multiple tasks and deadlines, strong attention to detail, good follow‑through and reliability)
• Analytical thinking (ability to interpret data and identify trends, comfort working with metrics and performance reports, curiosity about what drives digital performance)
• Digital fluency (point of View of best‑in‑class mobile experiences from any industry, through personal use, willingness to learn new tools quickly, problem‑solving, proactive mindset, ability to troubleshoot small issues and escalation when needed, openness to feedback and continuous)
• Collaboration and adaptability (works well in a team environment, flexible in a fast‑paced setting, positive attitude and eagerness to learn)
• Microsoft suite fluency (excel specifically)

Preferred Qualifications:

• Previous internship experience or relevant project work is preferred.
• Extracurricular activities/leadership experience is preferred (student organizations, volunteering, sports, part‑time roles, etc.).
• Communication skills (strong written and verbal communication, ability to present ideas clearly and professionally, comfort working with multiple stakeholders)
• Organizational skills (ability to manage multiple tasks and deadlines, strong attention to detail, good follow‑through and reliability)
• Analytical thinking (ability to interpret data and identify trends, comfort working with metrics and performance reports, curiosity about what drives digital performance)
• Digital fluency (point of View of best‑in‑class mobile experiences from any industry, through personal use, willingness to learn new tools quickly, problem‑solving, proactive mindset, ability to troubleshoot small issues and escalation when needed, openness to feedback and continuous)
• Collaboration and adaptability (works well in a team environment, flexible in a fast‑paced setting, positive attitude and eagerness to learn)
• Microsoft suite fluency (excel specifically)

Minimum Qualifications

• 0+ years of experience
• High school Diploma or GED equivalent

How We’ll Have Your Back

Ally’s compensation program offers market‑competitive base pay and pay‑for‑performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry‑leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including: Time Away: Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part‑time status and management level). Planning for the Future: plan for the near and long term with an industry‑leading 401K retirement savings plan with matching and company contributions, student loan pay‑downs and 529 educational save‑up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access. Supporting your Health & Well‑being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short‑and‑long‑term disability, pre‑tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well‑being program that helps you and your family stay on track physically, socially, emotionally, and financially. Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back‑up child and adult/elder care days and childcare discounts. Work‑Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs. Other Compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

Who