Summer 2027 Intern: IT Support Administrator

Live Oak Bank; Wilmington (DE); On-site; USD 27,000 - 44,000; Part time

Benefits offered by this job

Paid sick leave (where required)

Job summary

Live Oak Bank seeks an onsite IT Intern for a 10-week Summer Internship (May 17 - July 23, 2027) at headquarters in Wilmington, NC. You will assist with corporate applications, cloud platforms, hardware, and employee support across the Bank.

Responsibilities include collaborating with IT teams, supporting staff in-person or via TeamViewer, and scripting automations for cloud systems (Azure/AWS). Candidates should have strong communication and customer service skills and familiarity with banking

Qualifications

• Experience with Windows and Apple products.
• Knowledge of Internet and intranet services.
• Familiarity with banking applications and support systems.
• Strong communication and customer service skills.

Responsibilities

• Support corporate applications, cloud platforms, hardware and employees across the Bank.
• Collaborate with IT Support and Infrastructure on assigned projects.
• Service requests from employees in-person or remotely via TeamViewer.
• Install, configure, and troubleshoot bank software, hardware, and audiovisual systems.
• Innovate by scripting/automating processes for cloud production systems (Azure and AWS).

Skills

Windows

Apple products

Banking apps

Customer service

Communication

Education

Pursuing Bachelor's degree in IT / Computer Science

Tools

Azure

AWS

TeamViewer

Job description

Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be America's Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.

Ready to make an impact?

We're looking for an onsite intern to join our team for the 10-week Summer Internship program (May 17 - July 23, 2027) at our headquarters in Wilmington, NC.

How This Role impacts Live Oak and its People

Here at Live Oak Bank, we strive to journey on the frontiers of bleeding edge technology. Not only will an IT Intern gain valuable experience with tried-and-true industry standard applications and methodologies, but he or she will also get the opportunity to leverage new technologies that will revolutionize how business is done in the FinTech space. This role will shape how our internal users and direct customers do business and has the potential to shape how banking is done globally.

What You’ll Do at Live Oak

You will be responsible for supporting corporate applications, cutting edge cloud platforms, hardware, and employees across the Bank.

How You’ll Do It

• Work closely with the IT Support and Infrastructure teams on assigned projects
• Work with employees in-person or remotely via TeamViewer to service their support requests
• Install, configure, and troubleshoot Bank software, hardware, and audio-visual systems
• Innovate by building/scripting/automating processes for use in cloud production systems (Azure and AWS)

Preferred Experience

• Experience with Windows and Apple products
• Internet and intranet services knowledge
• Some familiarity with banking applications and support systems
• Strong communication and customer service skills required

Our Values

• Dedication: Possess a deep commitment to Live Oak Bank's mission and core values, exemplified through a strong work ethic, adaptability and pride in your work.
• Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality.
• Respect: Treat everyone with courtesy, politeness, and kindness.
• Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.
• Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more

For a detailed overview of our employee benefits please visit:http://www.liveoakbank.com/careers/

Live Oak Bank is an Affirmsative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at [e-mail].

EEO is the Law

The base pay range for this position is $19.77 - $32.12 per hour. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate's salary is determined by several factors including travel, relevant work experience or skills and expertise.

Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.

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