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State Farm is offering a summer UX Research internship designed for graduate-level students pursuing advanced degrees in User Experience Research, HCI, or related fields. You'll work with a team to design and conduct studies, including ethnography and usability testing, across digital experiences and business tools used by our sales force and employees.
The internship runs June 2, 2027 to August 11, 2027 with 38.75 hours per week in a hybrid setting (in-office and virtual; remote option
Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.
You will work alongside current UX Research professionals to design and conduct user research for a wide range of software and non-software products. Research will take place in partnership with developers and designers. Research areas including customer digital experiences on Statefarm.com®, mobile apps, as well as business tools that are used by our sales force and employees. Work in a team environment to conduct user-centered research (e.g., ethnography, concept testing, task analysis, conceptual design, iterative usability testing, and assessment usability testing) to guide the design, selection, and refinement of products and processes throughout the product development lifecycle.