Summer 2027 Intern - Enterprise Research - UX Researcher

State Farm

Bloomington (IL)

Hybrid

USD 89,544,000 - 95,054,000

Full time

4 days ago
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Benefits offered by this job

Remote option
Hybrid work arrangement
Stipend

Job summary

State Farm is offering a summer UX Research internship in Bloomington, IL, with hybrid in‑office and remote options. You will collaborate with UX researchers, designers and developers to plan and execute studies for digital experiences across statefarm.com, apps, and business tools used by the sales force and employees.

The role targets current graduate students (Master's or PhD) in UX, HCI, or related fields, with emphasis on experimental design and data analysis.

Qualifications

  • Current graduate-level students pursuing an advanced degree in User Experience Research, Human Factors, or related field.
  • Understanding experimental design and basic analysis of quantitative and qualitative data sets.

Responsibilities

  • Design and conduct user research for software and non‑software products in partnership with developers and designers.
  • Guide product development through user-centered research methods across the lifecycle.

Skills

User Experience Research
Experimental design
Data analysis (quant & qual)

Education

Master's or PhD in UX Research or related field

Job description

Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.

Responsibilities

You will work alongside current UX Research professionals to design and conduct user research for a wide range of software and non-software products. Research will take place in partnership with developers and designers. Research areas including customer digital experiences on Statefarm.com®, mobile apps, as well as business tools that are used by our sales force and employees. Work in a team environment to conduct user-centered research (e.g., ethnography, concept testing, task analysis, conceptual design, iterative usability testing, and assessment usability testing) to guide the design, selection, and refinement of products and processes throughout the product development lifecycle.

What You Can Expect
  • Date: The summer internship will occur between June 2, 2027 - August 11, 2027.
  • Hours: 38.75 hours/week.
  • Location: Bloomington, IL, Dunwoody, GA
  • Hybrid Work arrangement: Interns will have the opportunity to interact in-office and virtually. This internship also offers a remote optionforthe right candidate!
  • Pay: $32.50/hour
  • Stipend: Selected candidates will receive a $2000.00 stipend!
  • Internship Program Eligibility: To be eligible for the internship program, you must be a full-time student currently enrolled throughout the duration of the internship. Competitive candidates will be invited to participate in an on-demand interview. This is where the excitement begins!

***Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity***

Qualifications
  • Current Graduate-level students (Master's or PhD) that are pursuing an advanced degree in User Experience Research, Human Factors, HCI (Human Computer Interactions), Experimental Psychology, Cognitive Psychology, or a related field.
  • Candidates should understand experimental design and have a basic understanding of the analysis of quantitative and qualitative data sets.
Our Benefits

We are excited to offer our interns a tailored set of benefits with a range of valuable perks to help support you during your time with us!

Time Off
  • 40 hours of Life Leave
  • Military Leave
Financial Benefits
  • 401(K) Savings Plan (Eligible at age 18)
  • Mutual Funds (Eligible at age 18)
  • Commuter Benefits
Miscellaneous Benefits
  • Wellness programs
  • US Discount program
  • Good Neighbor Grant program
  • Matching Gift program
  • Employee Assistance Fund
  • Company Holidays
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