Suites Supervisor - Smoothie King

ASM Global; New Orleans (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

Legends is seeking a Suite Supervisor to support all food and beverage operations within our venue. The role involves staffing, scheduling, training, and direct supervision of staff, with emphasis on customer interaction and high-volume inventory control.

You will ensure responsible service of alcohol, uphold sanitation and product quality standards, and maintain accurate cash handling procedures. Strong organizational and communication skills are essential.

Qualifications

• High School Diploma required; associate's degree preferred.
• Strong organizational and communication skills.
• Experience in fast-paced hospitality operations.
• Ability to supervise staff and train team.
• Proficient in safety and sanitation standards.

Responsibilities

• Assist in staffing, scheduling, training, and counseling of staff.
• Directly managing staff while having direct interaction with customers.
• Maintain and control high volume food and beverage inventory.
• Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures.
• Develop and enforce standards for service, sanitation, and product and food quality.
• Ensure all cash handling procedures are documented and enforced.
• Interact with co-workers to assure compliance with service standards, inventory, and cash control procedures.
• Conduct physical audit of inventory and product; research and reconcile discrepancies.

Skills

Staff management

Customer service

Inventory control

Cash handling

POS system

Communication

English proficiency

Safety compliance

Multitasking

Education

High School Diploma

Associate's degree preferred

Tools

Point of Sale (POS) system

Job description

The Suite Supervisor position is responsible for supporting all food and beverage operations.

Company Overview

Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.

Our intellectual property is our people. It's our expertise that makes up Legends. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

Responsibilities

The Suite Supervisor position is responsible for supporting all food and beverage operations.

• Assist in staffing, scheduling, training, and counseling of staff.
• Directly managing staff while having direct interaction with customers.
• Maintain and control high volume food and beverage inventory.
• Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures.
• Develop and enforce standards for service, sanitation, and product and food quality.
• Ensure all cash handling procedures are documented and enforced.
• Ability to interact with co-workers in order to assure compliance with company service standards, inventory, and cash control procedures.
• Conduct physical audit of inventory and product. Research and perform reconciliations.

Qualifications

• High School Diploma required, associate's degree preferred
• Excellent organizational, written and verbal communications and interpersonal skills
• Knowledge and experience working with a POS system
• Customer service and communication
• Fast paced problem solving
• Must be personable, proactive and self-motivated
• Organized and ability to jump from task to task and prioritize as needed
• Ability to work under pressure and meet deadlines
• Able to adapt to change quickly
• Punctual and dependable
• Must be able to read and maintain information
• Must be able to perform simple mathematical calculations
• Must be able to speak, read, write and understand English
• Able to move fast and act on assigned duties
• Must maintain personal hygiene and a well-groomed appearance
• Ability to occasionally lift, carry and put away parcels weighing up to 30 pounds
• Ability to sit and use computer workstation, including keyboard and visual display terminal, for extended periods of time
• Finger, hand, and wrist dexterity

Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.

Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.