Concessions Stand Lead (Part-Time)

Trail Drive Management Corp.; Fort Worth (TX); On-site; USD 20,664 - 27,552; Part time

Job summary

A venue management company in Fort Worth, TX is seeking a Concessions Food & Beverage Stand Lead. This part-time role involves overseeing concession stand operations, conducting inventory, and ensuring food safety during events. Candidates should have experience in hospitality, strong leadership, and communication skills. The position requires flexibility in hours, including nights and weekends. Interested applicants should be amenable to working in a dynamic and fast-paced environment.

Qualifications

• Minimum 18 years of age.
• 2 years of experience in a leadership role in hospitality preferred.
• Excellent interpersonal and communication skills.

Responsibilities

• Oversee Concession Stand operations during events.
• Conduct inventory counts before and after events.
• Assign duties to team members based on event requirements.
• Ensure proper sanitation and food safety standards.
• Monitor concession quality and service efficiency.

Skills

Leadership

Customer service

Problem solving

Communication

Attention to detail

Tools

Microsoft applications

POS system

Job description

Concessions Food & Beverage Stand Lead

Trail Drive Management Corp. – Dickies Arena of Fort Worth, TX

Dickies Arena is a 14,000 seat, spectacular multipurpose venue located adjacent to the Will Rogers Memorial Center campus in Fort Worth, Texas. The arena will be owned by the City of Fort Worth and managed by the not-for-profit operating entity, Trail Drive Management Corp (TDMC). The state-of-the-art arena, scheduled to open in November 2019, will host concerts, sporting events and family entertainment, and will be the new home to Fort Worth Stock Show rodeo performances.

Reports to: Manager of Concessions, Club Seats, Vending & Rodeo Boxes

The Concessions Stand Lead is responsible for overseeing a Concession Stand, including, but not limited to, pre-event setup, event day operations and associated administrative paperwork. A primary function of this position is to serve as a team member liaison and support the development and implementation of new ideas, practices and policies throughout each operation. The Concessions Food & Beverage Stand Lead reports to the Concessions Management Team and is a part-time, event-based position located within the Food and Beverage Department of Dickies Arena. Hours for this position fluctuate depending upon arena event schedule. In-person and predictable attendance.

Essential Functions

• Have complete knowledge of all menu items, production specifications, ingredients, cooking times and presentations
• Conduct pre-event & post-event Inventory counts
• Ensure the setup for FOH equipment, stanchions, back of house equipment, etc.
• Assign opening, during and closing event duties to assistant leads, cashiers, counter workers, bartenders, bar backs, runners and vendors; as appropriate based on assigned location
• Understand and ensure proper execution of responsible alcohol service
• Understand and maintain proper sanitation and food safety
• Ensure proper documentation is being completed for each shift; including but not limited to: temperature logs, inventory sheets, void sheets, spoilage tracking, etc.
• Provide oversight to all concession’s operations and monitor/ support expeditor efforts, food timing, cashier/ server efficiency & hospitality, etc.
• Assist the Concessions Management Team with training of team members to ensure their success and the success of the department as a whole
• Assist with in-event coaching as it pertains to proper practices/ procedures; communicate with management regarding these efforts following each shift
• Verify all side work has been completed properly and in an appropriate amount of time
• Monitor food and beverage quality and presentation throughout the event
• Monitor stand wait times and elevate concerns when crossing communicated service thresholds
• Maintain organization and cleanliness of all storage areas; i.e. back bars, storage rooms, beverage cages, pantries, walk in coolers, etc.
• Conduct/ complete end of the night walk-throughs to ensure all inventory is secured and all spaces reflect proper sanitation and appearance standards
• Be comfortable with the arena and know how to navigate personally, as well as, assist guests
• Help maintain and ensure excellent customer service
• Other responsibilities and tasks as deemed appropriate by the Management Team at Dickies Arena
• Communication Proficiency.
• Ethical Conduct.
• Leadership.
• Problem Solving/Analysis.
• Strategic Thinking.
• Supervisory Responsibility Exercises general supervision over clerical, administrative and professional staff assigned to the department.

Physical demands

While performing the essential functions of this job, the employee will frequently operate a computer and other office devices such as calculators, telephones, copy machines, faxes and printers. Employee will constantly move about inside and outside various areas of the facility before/during/after events to interact with internal/external clients and supervise the work of employees during events. Employee must constantly communicate via telephone, radio and in-person with others and exchange accurate information. Employee will regularly spend most of their shift standing and walking, traversing stairs, with limited to no sitting. Employee may occasionally be required due to business demands and event operations to lift and/or move up to 50 pounds. As business, maintenance, operations or emergency situations require, employee may sporadically assist in lifting/moving 100 lbs. or more. Employee must be comfortable with raised volume and/ or dark lighting in specific event settings.

Additional Eligibility Qualifications

• Must be a minimum 18 years of age
• 2 years of experience in a leadership role working in a fast-paced hospitality environment preferred
• Previous experience with a POS system preferred
• Proficient in Microsoft applications (Word, Excel, PowerPoint and Outlook)
• Strong attention to detail
• Must possess excellent interpersonal skills and diplomacy
• Strong communication skills
• Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
• Ability to lift, push, and pull up to 50lbs
• Flexible schedule – nights, weekends and holidays
• Must be able to work in an environment with fluctuating temperatures

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Seniority level

Mid-Senior level

Employment type

Part-time

Job function

Sales and Business Development