Suite & Premium Supervisor

Compass Group USA; Athens (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Instapay (early wage access)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA seeks an experienced hospitality professional to lead Suites & Clubs Attendants for premium hospitality events in Georgia. You will coordinate event-day setup, service, and breakdown, while maintaining top guest service and adherence to standards.

The role requires coaching teammates, ensuring food safety, and collaborating with culinary and operations teams to deliver seamless experiences. Prior supervisory experience in a fast-paced setting is preferred.

Qualifications

• Experience in hospitality/service environments preferred.
• Strong guest-service orientation and communication.
• Ability to supervise and coach a team in a fast-paced setting.
• Awareness of safety and sanitation standards in food service.

Responsibilities

• Lead and supervise Suites & Clubs Attendants to ensure guest service excellence.
• Coordinate event-day setup, service execution, and breakdown of premium hospitality areas.
• Monitor food and beverage presentation, quality, and inventory levels during events.
• Train, coach, and support team members while ensuring adherence to standards and policies.
• Address guest concerns and resolve service issues promptly and professionally.
• Ensure compliance with food safety, sanitation, alcohol service, and workplace safety standards.
• Conduct pre-shift meetings and communicate event expectations and updates.
• Collaborate with culinary, warehouse, and operations teams for seamless events.
• Monitor staff performance, attendance, and productivity to maintain a high-performing team.
• Complete operational reports and communicate outcomes and opportunities for improvement.

Skills

Guest service

Hospitality

Team supervision

Event setup

Food safety awareness

Job description

Diversityof thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Monitors the food service operation to ensure production of top quality products and service.

Essential Duties and Responsibilities:

• Lead and supervise Suites & Clubs Attendants to ensure exceptional guest service and operational excellence.
• Coordinate event-day setup, service execution, and breakdown of premium hospitality areas.
• Monitor food and beverage presentation, quality, and inventory levels throughout events.
• Train, coach, and support team members while ensuring adherence to service standards and company policies.
• Address guest concerns and resolve service issues promptly and professionally.
• Ensure compliance with food safety, sanitation, alcohol service, and workplace safety standards.
• Conduct pre-shift meetings and communicate event expectations, assignments, and operational updates.
• Collaborate with culinary, warehouse, and operations teams to ensure seamless event execution
• Monitor staff performance, attendance, and productivity to maintain a high-performing team.
• Complete operational reports and communicate event outcomes, challenges, and opportunities for improvement.

• Other Duties As Assigned.

Qualifications:

• Ability to lift and move up to 25 pounds.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program