SUITE SUPERVISOR - ENTERPRISE CENTER

Compass Group USA; St. Louis (MO); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Instapay

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA is seeking a Suite Supervisor-Enterprise Center to manage suite operations during events, coordinate setup and breakdown, and oversee staff to ensure high-quality guest experiences. The role involves supervising runners and servers, confirming inventory, and addressing guest needs with professionalism.

Strong leadership and communication are essential, as is the ability to maintain safety standards and coordinate with event directors and management teams.

Qualifications

• Stand for long periods and engage physically with guests.
• Ability to stand, walk, stoop, kneel, crouch or crawl.
• React with alertness in emergency situations.
• Move from sitting to standing quickly and safely.

Responsibilities

• Meets with directors before events to review details.
• Supervise staff during check-ins and breakdowns.
• Ensure food and beverages are displayed and maintained.
• Supervise runners and servers throughout the event.
• Create rapport with guests and upsell where appropriate.
• Oversee setup/breakdown within provided timelines.
• Perform post-event inventory and restocking.
• Create, modify and close sales checks in POS.
• Understand event paperwork and reports.

Skills

Stamina

Mobility

Safety awareness

Lifting 50 lbs

Job description

Select how often (in days) to receive an alert:

Position Title: SUITE SUPERVISOR-ENTERPRISE CENTER

Pay Range: $18.00 to $22.00

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

Summary: The Suite Supervisor is responsible for managing the successful operations of suites during the event. The supervisor helps facilitate executing area setup and breakdown. The supervisor oversees the breakdown of the event once it is concluded. Once an event is near, the supervisor checks the provisions and stocking orders to ensure that all is ready for guests. The supervisor manages the runners and the servers, to again, ensure effective processes are in place. The supervisor handles guest issues and then report them up to managers.
Essential Duties and Responsibilities:

• Meets with the directors before the event to go over details.
• Supervisors staff during check-ins and breakdowns.
• Ensures all food and beverage is properly displayed and maintained throughout the event.
• Knowledgeable on all menu offerings.
• Supervises the runners and servers before, during and after the event.
• Establishes rapport with guests and understands suggestive and upselling techniques.
• Determine where guests would like to eat their meals and help them get situated.
• Thoroughly completes all event set-up and breakdown responsibilities within timelines provided.
• Performs post event product inventory and restocks, as needed.
• Create, modify and close sales checks in point of sale.
• Understands all event paperwork and reports.
• Adheres to location appearance guidelines.
• Interact with ownership groups to ensure that their needs are met routinely.
• Maintains service areas.
• Employs good safety and sanitation practices.
• Performs other duties as assigned.

Qualifications:

• Stand for long periods of time and be able to actively engage physically with guests.
• Ability to stand, walk, stoop, kneel, crouch or crawl.
• React with physical and mental alertness in emergency situations.
• Demonstrate physical stamina and agility requried to be mobile for long periods throughout the day.
• Lift/move materials and equipment up to 50 pounds.
• Move from sitting to standing position easily and quickly.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program