Suite Attendant Rough Riders

Proof of the Pudding; Frisco (TX); On-site; USD 16,531 - 22,041; Part time

Job summary

Proof of the Pudding, the food service partner for the Frisco Roughriders, is seeking Suite Servers for seasonal, part-time work in Frisco, TX. You will deliver exceptional guest service in suite and banquet settings and assist with food and beverage service while ensuring safety and cleanliness during events.

Ideal candidates have a hospitality background, a high school diploma, and the ability to thrive in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Knowledge of upscale/VIP service styles.
• Communicate well and convey instructions written and verbal.
• Must work well in a team environment.
• Ability to work independently and in a high-stress, fast-paced environment.
• Must be able to perform simple mathematical calculations.
• Food Handler Certification.
• ServSafe certified or is available to receive training.
• TABC certified or is available to receive training.
• Live within or near Frisco, TX.

Responsibilities

• Set up suites, clubs, and buffet stations as needed.
• Serve and clear food and beverages quietly and professionally.
• Move food products and equipment from prep to service area.
• Refill buffets and assist with menu items.
• Provide exceptional guest service in fast-paced environment.
• Keep work area clean and coordinate with FOH Manager.
• Manage time effectively.
• Perform basic cleaning tasks as directed.
• Maintain grooming and personal hygiene.
• Understand event menu contents and ensure sanitation procedures.
• Perform other related duties as required.

Skills

Listening & communication

Time management

Customer service

Stress tolerance

Teamwork

Attention to detail

Accountability

Education

High school diploma or equivalent

Job description

Job Details

Job Location: Roughriders - Frisco, TX 75034

SUMMARY

For over four decades, Proof of the Pudding has set the standard for culinary excellence and exceptional event experiences throughout Atlanta and beyond. As we expand into the greater Dallas area, we are bringing the same innovation, excellence, and passion for hospitality that has defined our brand. From weddings and holiday parties to corporate retreats and social gatherings, our catering team delivers unforgettable events with creative menus, seamless service, and elevated design expertise.

Proof of the Pudding, the food service provider for the Frisco Roughriders, is looking for Suite Servers. In this role, you will provide excellent customer service, help create a positive dining experience, be responsible for the distribution of food items to customers in a banquet and or suite setting and to provide exceptional customer service to all Proof of the Pudding guests and clients. Adhere to food safety standards and TABC Standards. We are offering competitive pay and on-the-job training at one of the most scenic venues in Frisco.

This is seasonal/part-time work as business needs are dictated by athletic events and catered events.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure the setting up of suites, clubs, and buffet stations which may include décor.
• Serve and clear food and beverage quietly, professionally, and quickly, using proper serving and clearing techniques.
• Set out, move, and carry food products and equipment from prep area to service area.
• Refill buffets as needed with full understanding of what is being served.
• Provide excellent guest service experience while working in a very fast-paced environment.
• Keep work area clean and coordinate actions with the FOH Manager to ensure flawless customer service.
• Managing time effectively.
• Performing basic cleaning tasks as needed or directed.
• Maintain good grooming and personal hygiene.
• Knowledge of event menu items and their contents.
• Ensure all sanitation procedures are followed.
• Performs other related duties as required.

QUALIFICATIONS

• High school diploma or equivalent
• Knowledge of upscale/VIP service styles required.
• Communicate well and convey instructions written and verbal
• Must work well in a team environment
• Ability to work independently and in a high-stress, fast-paced environment
• Must be able to perform simple mathematical calculations
• Food Handler Certification
• ServSafe certified or is available to receive training.
• TABC certified or is available to receive training.
• Live within or near Frisco, TX.

Specialized Qualifications

• Excellent listening and communication skills.
• Renowned time management and organization skills
• Strong Customer Service skills with the desire to go above and beyond a client's needs.
• The ability to work alone and as a team.
• Strong attention to detail and the ability to learn and adapt quickly.
• Must be exceedingly responsible and accountable.

Work Environment

The work environment for this position will be event operations and working throughout Frisco Roughriders Field.

Uniform Requirements

Adherence to Company Uniform Requirements outlined in the Associate Handbook, uniform requirements outlined in your orientation guidelines.

Physical Demands

• Prolonged periods of being in one place, moving through the Premium spaces, storage rooms and suites.
• Bending, lifting, scooping, and carrying miscellaneous equipment and food items.
• Ability to perform physical tasks, such as but not limited to, lifting approx. 30+ lbs.
• Basic reading and mathematical skills.

CORE VALUE AND COMPETENCY REQUIREMENTS

• Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality.
• Dedication - Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: "see it, own it, solve it."
• Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct.
• Safety & Security - Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to appropriate person immediately. Promote restaurant safety, cleanliness and security compliance at all times.
• Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
• Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.