Waitstaff - Catering

GLOBAL GAMING SOLUTIONS LLC; Grand Prairie (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

GLOBAL GAMING SOLUTIONS LLC in Grand Prairie, TX seeks a seasonal restaurant server to greet guests, take orders, and deliver meals with speed and courtesy.

You will ensure smooth service, handle payments, and support bartenders and bussers as needed in a fast-paced environment.

Qualifications

• Excellent customer service and communications skills.
• Ability to apply instructions and work with minimal supervision.
• Ability to read and comprehend simple instructions, short memos.
• Outgoing personality and positive attitude.

Responsibilities

• Provide friendly, fast and helpful customer service, through the consistent practice and delivery of red carpet customer service to all guests and team members.
• Assures proper and timely set up for catering events.
• Maintains adequate levels of rolled silverware, table linens, glassware, etc.
• Maintains clean, well-stocked and organized work areas/stations.
• Serves food & beverages as ordered by customers quickly and efficiently.
• Communicates clearly with guests, co-workers, and supervisors.
• Organizes duties and work area to maximize timely service delivery to guests.
• Provides specific direction to support staff (busser, and bartenders) in a courteous manner as needed.
• Observes guests needs and responds to any additional requests and to determine when meal has been completed.
• Assist in other areas as needed or when directed by management.
• Contributes to a friendly and productive work environment; reports concerns directly to Food & Beverage Supervisor.
• Knows and understands the proper operation of all job-related equipment.
• Observes all related safety procedures when handling equipment, liquids, dishes, etc.
• Uses proper protective equipment as directed at all times.
• Uses the proper lifting techniques when handling trays, dishes, and similar items.
• Attends all departmental and company-mandated meetings as required.
• Immediately reports all workplace injuries to the Food & Beverage Supervisor.
• Reports any unsafe acts, conditions, or equipment to the Food & Beverage Supervisor.
• Knows all appropriate first aid kit(s) locations and eyewash stations.
• Knows the location of the fire-fighting equipment and fire exits for the area.
• Maintains clean uniform at all times.
• Dependability, good attendance, and occasional overtime required.
• May be required to work evenings, weekends, or holidays as scheduled.
• Other duties as assigned.

Skills

Customer service

Communication

Cash handling

Guest relations

Education

High school diploma or GED

Tools

Cash register

Job description

Job Details

Job Location: GRAND PRAIRIE, TX 75050 Position Type: Seasonal Education Level: None Travel Percentage: None Job Shift: Any Job Category: Restaurant - Food Service General Definition:

Serves guests and collects payment for meals and beverages in a friendly, courteous and professional manner.

Essential Job Functions:

• Provide friendly, fast and helpful customer service, through the consistent practice and delivery of red carpet customer service to all guests and team members.
• Assures proper and timely set up for catering events.
• Maintains adequate levels of rolled silverware, table linens, glassware, etc.
• Maintains clean, well-stocked and organized work areas/stations.
• Serves food & beverages as ordered by customers quickly and efficiently.
• Communicates clearly with guests, co-workers, and supervisors.
• Organizes duties and work area to maximize timely service delivery to guests.
• Provides specific direction to support staff (busser, and bartenders) in a courteous manner as needed.
• Observes guests needs and responds to any additional requests and to determine when meal has been completed.
• Assist in other areas as needed or when directed by management.
• Contributes to a friendly and productive work environment; reports concerns directly to Food & Beverage Supervisor.
• Knows and understands the proper operation of all job-related equipment.
• Observes all related safety procedures when handling equipment, liquids, dishes, etc.
• Uses proper protective equipment as directed at all times.
• Uses the proper lifting techniques when handling trays, dishes, and similar items.
• Attends all departmental and company-mandated meetings as required.
• Immediately reports all workplace injuries to the Food & Beverage Supervisor.
• Reports any unsafe acts, conditions, or equipment to the Food & Beverage Supervisor.
• Knows all appropriate first aid kit(s) locations and eyewash stations.
• Knows the location of the fire-fighting equipment and fire exits for the area.
• Maintains clean uniform at all times.
• Dependability, good attendance, and occasional overtime required.
• May be required to work evenings, weekends, or holidays as scheduled.
• Other duties as assigned.

Qualifications

Education:

• High school diploma or GED; or 2 years related experience and/or training; or combination

Knowledge, Skills and Abilities:

• Excellent customer service and communications skills required. Ability to apply common understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardize situations.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Capacity write simple correspondence and possess basic mathematical skills.
• Outgoing personality and positive attitude.
• Strong knowledge of bar operations, service procedures and function.
• Basic math skills.
• Ability to handle money and operate a cash register quickly and efficiently.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Possess honesty and integrity.
• Have good memory when handling multiple orders.
• Ability to listen well, communicate effectively and follow instructions.
• Excellent communication skills required. Bilingual skills helpful, but not required.
• Ability to interact positively with customers, employees and management personnel.
• Ability to work independently with minimum supervision.
• Ability to prioritize, multi-task and be flexible.
• Ability to work as part of a team and with constant interruptions.
• Ability to work in a fast-paced environment.

Training

Two years of food and beverage operation experience required.

Licenses/Certifications/Other

• Must be able to pass a background check and receive a license or permit from any Regulatory Agency if applicable to perform the essential job functions
• Texas Alcoholic Beverage Commission License (TABC)
• Serve-safe certified (Food Handlers)

Physical Requirements

The physical demands and work environment characteristics described are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strength

• Medium to heavy workload
• Stand, sit and walk consistently
• Will be required to lift up to or over 30lbs or exert occasionally over 50lbs

Movement

• Will consistently be required to touch, feel, stoop, bend, kneel, climb, reach
• Will use kitchen equipment
• Driving motor vehicles as needed

Auditory

• Frequently speak and articulate
• Noise levels will be varied from moderate to heavy

Environmental

• Exposure to weather and extreme elements are minimal
• Minimal exposure in close proximity to horses