Sugarloaf Sales Coordinator

Sugarloaf; Carrabassett Valley (ME); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Free lift pass for skiing/riding atBoy

Medical, dental, vision insurances and

Job summary

Sugarloaf is seeking a Sales Coordinator to provide day-to-day administrative support and project management for the sales team, serving as the primary liaison to revenue centres. The role covers the Conference, Meeting, and Association segments, ensuring quality from start to finish and supporting on-site events.

This full-time, year-round position is benefit-eligible with comprehensive training and clear advancement opportunities.

Qualifications

• Self-motivation and goal orientation.
• Well-organized with problem-solving aptitude.
• Good time-management in fast-paced environments.
• Excellent verbal and written communication skills.
• Attention to detail.
• Able to lift a minimum of 25 lbs for event-related needs.

Responsibilities

• Maintain and update customer records in Salesforce.
• Create and prepare accurate catering banquet event orders (BEO) for clients.
• Communicate upsell or changes to the Sales Manager.
• Fulfill service from contract signing to delivery date.
• Serve as a departmental liaison for sales-related topics.
• Respond to client inquiries promptly.
• Provide on-site event assistance as directed by the Sales Manager.
• Be flexible to work nights, weekends, and holidays.

Skills

Self-motivation

Organized

Time management

Verbal & written communication

Attention to detail

Lifting ability 25 lbs

Tools

Salesforce

Amadeus

Springer Miller Host PMS

Job description

Overview

The Sugarloaf Sales Division is seeking a dynamic and well‑organized Sales Coordinator to join our fast paced and energetic team – an ideal opportunity for entry‑level professionals eager to launch their sales career. The position is responsible for providing day‑to‑day administrative support and project management for the sales team while serving as the primary liaison to our revenue centres. This role is the acting agent for all service aspects booked through the Conference, Meeting, and Association segments ensuring quality from start to finish. This full‑time, year‑round role is benefit‑eligible and comes with great job perks, comprehensive training, and clear advancement opportunities. The starting hourly wage will be $17‑$19 (depending upon experience) plus gratuities.

Responsibilities

• Maintain and accurately update customer records within software programs (Salesforce)
• Create and prepare accurate catering banquet event orders (BEO) for clients, ensuring the catering offer matches the contracted event(s)
• Communicate any additional upsell or changes that may impact the original contract to the Sales Manager
• Fulfill service from the time the contract is signed to the day of delivery
• Serve as a departmental liaison for a variety of sales‑related topics, developing cross‑functional communication and relationship‑building skills
• Respond to all client inquiries in a timely manner
• Provide on‑site event assistance through the direction of the Sales Manager
• Be flexible to work nights, weekends, and holidays as required

Qualifications

• Demonstrate self‑motivation and team/goal orientation
• Be well‑organized with an aptitude for problem‑solving
• Display responsible time‑management and ability to work in fast‑paced environments
• Have excellent verbal and written communication skills
• Have excellent attention to detail
• Be able to lift a minimum of 25 lbs. for event‑related needs

Preferred Qualifications

• Familiarity with the Springer Miller Host PMS platform
• Familiarity with Amadeus or Salesforce‑related platform
• Previous experience in sales or administrative positions

Benefits

• Free lift pass for skiing and/or riding at all Boyne Resorts
• Eligible for medical, dental, vision insurances and 401K benefits
• Discounts at resort F&B and retail locations, discounted ski/snowboard lessons and rentals
• Access to Nordic trails at our Outdoor Center location
• Access to mid‑week golf rounds at our nationally ranked course
• Full‑time, year‑round team members earn paid time off