Substation Automation Supervisor (Field Communications)

Eversource Energy; Berlin (CT); On-site; USD 134,000 - 148,000; Full time

Job summary

Eversource Energy is seeking a Senior Supervisor to lead field operations for SCADA RTUs, data concentrators at substations, telemetering equipment, and HMIs across T&D assets. You will oversee cyber security compliance, safety programs, and a customer-focused service culture.

The role requires strong leadership of a unionized workforce, coordination with Control Centers, and readiness for on-call and storm duty as needed.

Qualifications

• Bachelor's degree in electrical engineering, electrical technology, or similar discipline or equivalent experience.
• Minimum of five (5) to ten (10) years' experience is required.
• Experience in transmission and distribution systems is preferred.
• Previous supervisory experience is preferred.

Responsibilities

• Ensures safe and prompt installation, maintenance, and technical support of SCADA hardware and related systems.
• Monitors KPIs, identifies trends, and takes actions within the unit.
• Conducts performance reviews and addresses issues per bargaining unit contract.
• Directs safety and customer-service initiatives within the group.

Skills

SCADA

Power systems

Cyber security

Leadership

Safety culture

Team mentorship

Education

Bachelor's degree in electrical engineering or related field

Tools

SCADA software

Substation telemetry

Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

Role and Scope of Position:

Provides leadership for all field aspects of Supervisory Control and Data Acquisition (SCADA) Remote Terminal Units (RTUs) , Data Concentrators at substations, telemetering equipment, substation communication gateways and Human/Machine Interfaces (HMIs) for T&D assets across Eversource. Provides technical expertise and support to T&D Control Centers, Construction, Test & Maintenance groups, and all Engineering groups. Responsible for cyber security compliance and maintains conformance to all applicable standards for new and existing equipment installation and maintenance. Actively promotes and enforces a safety-first work environment and positive safety culture. Engages and motivates employees to deliver the best possible customer experience.

Essential Functions:

• Ensures the safe and prompt installation, maintenance, and technical support of critical SCADA hardware and various electronic systems, components, and devices.
• Monitors key performance indicators, identifies trends, and takes appropriate actions within his/her jurisdiction.
• Sets clear expectations and provides ongoing feedback to employees regarding their performance. Effectively addresses performance issues. Conducts comprehensive performance reviews (per applicable bargaining unit contract).
• Responsible for the proper application of local union contracts and agreements. Works with managers and employees to resolve grievances and concerns in a timely and complete manner.
• Directs safety awareness and compliance initiatives within the group, and monitors safety performance. Champions efforts to achieve world-class excellence regarding safe work practices and procedures, and safety performance.
• Demonstrates and role models a customer-first attitude. Seeks to quickly resolve customer issues by collaborating with employees and other departments.
• Fulfills storm duty assignments and participates in on-call rotation as required.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

• Working knowledge of power system operations, information technology, SCADA, and state-of-the-art equipment monitoring technology.

Education:

• Bachelor's degree in electrical engineering, electrical technology, or similar discipline or equivalent experience

Experience:

• Minimum of five (5) to ten (10) years' experience is required.
• Experience in transmission and distribution systems is preferred.
• Previous supervisory experience is preferred.

Licenses & Certifications:

• Must hold a valid motor vehicle driver's license

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

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#LI- ES3

Competencies:

• Build trusting relationships
• Manage and develop people
• Foster teamwork and cross-functional collaboration
• Lead change
• Communicate strategic vision
• Create an engaged workforce
• Focus on the customer
• Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:

$133,620.00-$148,470.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement :

Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor