Substance Use Service Coordinator (LCDC) - Trauma-Informed

Texas Panhandle Centers; Amarillo, Northern (TX, KY); Hybrid; USD 37,000 - 45,000; Full time

Benefits offered by this job

Student Loan Forgiveness (PSLF)

Low-Cost Healthcare

Retirement Match

Generous PTO & Holidays

Life & Disability Insurance

Job summary

Texas Panhandle Centers is seeking a Service Coordinator for Substance Use (LCDC required) to deliver trauma‑informed care and recovery planning to adults across Amarillo and the surrounding service area. You will provide screening, assessment, and referrals to appropriate treatment while coordinating with probation and courts.

The role requires data entry into CMBHS, adherence to OSAR productivity standards, and on‑call duties.

Qualifications

• Licensed Chemical Dependency Counselor (LCDC) license to qualify as a Qualified Credentialed Counselor (QCC) in the state of Texas.
• LCDC license must be current and in good standing.
• High school diploma or GED.
• One semester (12 credit hours) of accredited college work; or minimum of eighth grade reading comprehension level as evidenced by score on the ABLE.
• Valid Texas Driver’s License with an insurable driving record.
• At least 18 years of age.
• Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement can be found in Informational Documents .
• Graduate-level coursework in a related field may substitute for up to 1 year of required experience.
• Bilingual (English/Spanish) is a strong plus.
• Experience with providing substance use treatment services.

Responsibilities

• Maintain ethical and professional communications at all times using respectful trauma-informed care language.
• Provide screening and assessment to individuals (adults and adolescents) with substance use/abuse related issues and determine appropriate treatment (in-patient or out-patient) for such individuals.
• Refer clients to appropriate agencies providing substance use/abuse treatment.
• Determine priority of individuals on waiting list for in-patient treatment, and provide appropriate follow-up services with clients in out-patient treatment.
• Schedule appointments for OSAR services.
• Enter data in Clinical Management for Behavioral Health Services (CMBHS) in a timely manner.
• Submit all client data, time sheets, travel requests, leave requests, purchase requisitions, and special reports to Administration in accordance with agency procedures and within the time frames specified.
• Coordinate services with probation departments, courts, and other agencies as necessary.
• Work as part of the on-call rotation.
• Intervene when necessary using verbal PMAB, CPR, and First Aid, as needed.
• Maintain training as required by the OSAR contract and by the agency.
• Provide services to regional clinics as required by the OSAR contract.
• Meet productivity standards as set forth by OSAR, supervisor, and center management.
• Perform other essential functions and tasks necessary to carry out the purposes of the position.
• Adhere to TPC Business Code of Conduct and report concerns if ethical and/or business standards defined in the code are compromised.

Skills

Trauma-informed care

Screening & assessment

Referrals to treatment

Scheduling

Data entry

Education

LCDC license

High school diploma or GED

ABLE/reading requirement

Tools

CMBHS

Job description

Texas Panhandle Centers is seeking a Service Coordinator for Substance Use (LCDC required) to deliver trauma‑informed care and recovery planning to adults across Amarillo and the surrounding service area. You will provide screening, assessment, and referrals to appropriate treatment while coordinating with probation and courts.

The role requires data entry into CMBHS, adherence to OSAR productivity standards, and on‑call duties.