Substance Use Disorder Technician (Front Desk)

Socket.dev; Sarasota (FL); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

9 paid holidays per year

3 weeks PTO per year (increases with 2

4 weeks after 2 years

5 weeks after 5 years

Job summary

Operation PAR, Inc. is hiring an Entry-level SUD Tech for our MAPS program in Florida. You will perform office duties, process admissions, verify eligibility, answer calls, and support clients with a compassionate, professional approach.

The role emphasizes organization, communication, and basic computer skills to maintain accurate records and schedule activities in a fast-paced outpatient setting.

Qualifications

• High School Diploma or GED required.
• Administrative/office experience preferred.

Responsibilities

• Process new patient admissions and check in patients.
• Answer phones and faxes; verify insurance/grant eligibility.
• Assist with office tasks and documentation; may supervise simple cash handling and drug screens.

Skills

Time management

Communication

Computer proficiency

Education

High School Diploma / GED

Job description

ABOUT THE ORGANIZATION:

Operation PAR, Inc. is a non-profit organization offering the full continuum of services for individuals with substance use and/or mental health disorders. PAR has been providing comprehensive behavioral health treatment in west Florida since 1970 through advocacy, education, clinical service, and research. PAR’s Medication Assisted Patient Services (MAPS) Program provides quality out-patient opioid maintenance therapy to individuals suffering from the effects of Opioid Use Disorder (OUD).

BENEFITS (FULL-TIME ONLY):

• 9 paid holidays per year
• 3 weeks of PTO per year (on top of holidays). PTO increases to 4 weeks/year after 2 years of employment, and then to 5 weeks/year after 5 years of employment.
• Medical/Dental/Vision/Life Insurance
• 401k matching
• Tuition reimbursement

GENERAL JOB DESCRIPTION:

Entry level client serving position for individuals with limited counseling skills and/or experience. SUD Techs are responsible for the office duties outlined but not limited to documentation, processing new patient admissions, answering phones and faxes, verifying insurance/grant eligibility and checking in patients. May be responsible for facilitating food and drink sales, reviewing financial documents with patients, accepting payments and bank deposits, and administering drug screens.

EDUCATION AND EXPERIENCE:

• High School Diploma / GED required
• Administrative/office assistant experience preferred

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to manage time and resources
• Ability to speak coherently and convey concepts
• Computer proficiency required

ESSENTIAL PHYSICAL SKILLS:

• Ability to write accurately and legibly
• Ability to sit at a desk and view a display screen for extended periods of time
• Ability to bend, stoop and reach
• Ability to sit in meetings for extended periods of time
• Ability to move throughout program facilities both indoors and outdoors
• Ability to lift and carry 10 pounds
• Good hearing and vision

Reasonable accommodations will be made for otherwise qualified individuals with a disability.

SPECIAL REQUIREMENTS:

• Valid Driver's License or state ID card
• Must pass drug screen (https://info.flclearinghouse.com) and level II background check
• Must maintain current training as required by Operation PAR, Inc. policies

ENVIRONMENTAL CONDITIONS:

• Out-patient substance use disorder treatment setting
• Fast Paced
• Exposure to individuals who may be experiencing emotional distress or agitation
• Possible exposure to clients with communicable diseases

Operation PAR Inc is a drug-free workplace that adheres to federal regulations as it pertains to marijuana use.

EOE/ADA/VETERANS/DFWP