Substance Use Care Coordinator

South County Mental Health Center, Inc.; Delray Beach (FL); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Life and long-term disability

401(k) with employer match

Job summary

South County Mental Health Center, Inc. is seeking a Substance Use Care Coordinator for our Mobile Response Team. The role coordinates care for individuals in crisis, tracks linkage to services, and follows up within 72 hours to ensure successful outcomes.

Qualified candidates hold a bachelor’s degree in a related field, two years’ experience with at-risk populations, and a Florida driver’s license. Full-time, on-site position with comprehensive benefits and documentation duties across multiple

Qualifications

• Bachelor’s degree in counseling, social work, psychology, or related human services field.
• Two years full-time or equivalent experience working with adults and children at risk.
• Must have a valid Florida Driver’s License.

Responsibilities

• Face-to-face assessment interviews with clients to determine substance use needs.
• Accompany clients to and link them with community resources as needed.
• Counsel clients and family members on relevant clinical issues when appropriate.
• Continuous outreach to all clients in caseload.
• Advocate for clients by locating treatment facilities or halfway houses.
• Complete applications for services and discuss client needs with providers.
• Coordinate provider care including psychiatrists, therapists, medication clinics, and external services such as hospitals, social service agencies, and housing agencies.
• Monitor treatment process to ensure required services are provided timely.
• Attend staff and community meetings.
• Documentation including progress notes, progressive reviews, and other reports on multiple platforms.
• Complete extensive monthly report to convey data to DCF.
• Conduct assessments as instructed as part of client’s medical records.
• Daily entries into Credible (EHR) schedule and COC module.

Skills

Experience with at-risk populations

Driver's license (FL)

Education

Bachelor’s degree in counseling, social work, psychology, or related field

Job description

Substance Use Care Coordinator

Position Summary

South County Mental Health Center, Inc. is seeking a Substance Use Care Coordinator to our Mobile Response Team. This role provides care coordination to assigned individuals involved with MRT crisis intervention. Substance Use Care Coordinator will be responsible for monitoring care linkages and/or following up with clients (if services are refused) for 72 hours to ensure successful care linkages both internal and external. Ongoing care coordination provided by the coordinator will help to ensure that individuals receive timely and appropriate services and to monitor the success of referrals. The provision of care coordination services will allow for adjustment of referrals or modification of services as necessary and strengthens continuity of care for the individuals served.

About Us

South County Mental Health Center, Inc. is a private, non-profit, Joint Commission-accredited behavioral healthcare provider serving Southeast Palm Beach County. We are dedicated to delivering compassionate, high-quality mental health services to individuals and families in our community.

Minimum Qualifications

• Bachelor’s degree from an accredited university or college with a major in counseling, social work, psychology, or a related human services field.
• Two years full-time or equivalent experience working with adults and children at risk
• Must have a valid Florida Driver’s License.

Preferred Qualifications

• Enrolled in a Master’s Program in a related field and have professional experience in substance use.

Duties and Responsibilities

• Face-to-face assessment interviews with clients to determine their level of substance abuse needs.
• Accompany clients to & links them with community resources, as needed.
• Counsel clients and family members, when appropriate, on relevant clinical issues.
• Continuous outreach to all clients in caseload.
• Advocate for clients, such as assisting with locating treatment facilities or halfway houses
• Complete applications for services and discuss client needs with their provider(s).
• Coordinate provider care i.e. psychiatrists, therapists, medication clinics, and external services such as hospitals,
• social service agencies, and/or housing agencies.
• Monitors the treatment process to ensure required services are provided in a timely manner.
• Attend staff and community meetings.
• Documentation including progress notes, progressive reviews, and other reports, on multiple platforms.
• Complete an extensive monthly report to convey data to DCF.
• Conduct assessments, as instructed, as part of client’s medical records.
• Daily entries into Credible (EHR) schedule and COC module.

Physical Demands

• Must be in good physical condition with no restrictions of movement.
• Must be able to apply Therapeutic Effective Aggression Management (CPI/CARE) Techniques without limitations.

Working Conditions

• Professional healthcare office and clinical environment
• Frequent interaction with leadership, clinical staff, and regulatory bodies
• May require participation in audits, inspections, or urgent compliance matters

Performance Standards

• Effectiveness of quality improvement initiatives and outcomes
• Compliance with regulatory and accreditation standards
• Accuracy and timeliness of reporting and auditsReduction of risk and incident trends
• Collaboration with leadership and department teams
• Organizational readiness for surveys and inspections

Schedule & Work Details

Full-Time Position

Schedule: Hours may vary based on organizational needs

Benefits

• Health, dental, and vision insurance
• Paid time off
• Life and long-term disability coverage
• Voluntary benefit options
• 401(k) with employer match

Additional Information

Background check required

Drug-free workplace

Equal Opportunity Employer (EOE)