Subrogation Team Lead

Sedgwick; United States; On-site; USD 85,000 - 120,000; Full time

Job summary

Sedgwick is seeking a Subrogation Team Lead to drive recovery efforts across multiple jurisdictions and lines of business. You will lead a team of associates, authorize payments within delegated authority, and guide complex subrogation cases in collaboration with clients and counsel.

The role requires strong negotiation, analytical, and communication skills, with accountability for training, audits, and performance reviews. Travel may be required as part of oversight and client engagements.

Qualifications

• Bachelor's degree preferred or equivalent.
• Six (6) years of claims experience or equivalent.
• Technical knowledge of recovery requirements.
• Excellent oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Analytical and interpretive skills.
• Strong organizational skills.
• Excellent negotiation skills.

Responsibilities

• Leads the recovery team pursuing subrogation recoveries across jurisdictions and lines of business.
• Authorizes payment of bills within delegated authority.
• Guides colleagues on handling subrogation counsel for high-complexity cases and escalations.
• Schedules client file reviews and participates in discussions of subrogation resolution.
• Provides guidance on claim payments and conducts audits to ensure guideline adherence.
• Oversees preparation of client status reports and supports cost containment strategies.
• Leads team training and development initiatives and supervises staff performance.

Skills

Oral and written communication

Negotiation

Analytical skills

Organizational skills

Teamwork

Problem solving

Education

Bachelor's degree

Tools

Microsoft Office

Job description

By joining Sedgwick , you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance Subrogation Team Lead

PRIMARY PURPOSE

Leads the recovery team which pursues potential subrogation recoveries arising from claims across all jurisdictions and lines of business.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Ensures compliance with established recovery procedures and standards.
• Maintains quality control.
• Conducts periodic file reviews of team members' files.
• Acts as first-line authorization for litigation, including appeals, on any recovery claim.
• Authorizes payment of bills over the delegated authority of the reviewer.
• Provides guidance to colleagues on how to handle subrogation counsel for high complex cases and handles escalations.
• Schedules client file reviews and actively participates in discussions of subrogation resolution.
• Provides guidance on claim payments as needed and conducts audits to ensure colleagues are adhering to specified guidelines.
• Provides subrogation guidance and direction to both internal and external stakeholders in order to maximize recovery efforts in alignment with client, financial and jurisdictional strategy and guidelines.
• Oversees colleague preparation of client status report.
• Handles escalations and provides additional layer subrogation expertise as needed to the colleagues.
• Provides team guidance regarding the litigation process to ensures timely and cost-effective resolution.
• Develops training material and leads department training opportunities.
• Provides team guidance to ensure appropriate cost containment techniques, including strategic vendor partnerships, to reduce overall cost of claims for our clients.
• Conducts supervisory claim reviews in accordance with service expectations.
• Supports leadership and team inventory initiative by conducting ongoing reviews of colleague workloads; notes trends and suggests adjustments when necessary.
• Leads team meetings and assigns accountability for follow-up items.
• Assists in gathering important compliance/claims processing information to be presented at team meetings.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
• Assists with interviews, hires and establishes colleague performance development plans; conducts colleague performance reviews.
• Provides support, guidance, leadership and motivation to promote maximum performance.

QUALIFICATIONS

• Bachelor's degree from an accredited college or university preferred.
• Licenses as required.
• Six (6) years of claims experience or equivalent combination of experience and education required.
• Technical knowledge of recovery requirements
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work‑related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.

Physical: Computer keyboarding, travel as required Auditory/Visual: Hearing, vision and talking The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.