Subrogation Litigation Claims Adjuster

Univista Holdings; Miami (FL); Hybrid; USD 502,200 - 725,400; Full time

Benefits offered by this job

Medical insurance

Dental and vision plans

401(k) plan with match

Paid time off

Job summary

Loyalty MGA is seeking an experienced Bilingual Pre-Litigation Adjuster to join our onsite team in Miami with a hybrid schedule after probation. The role focuses on managing pre‑litigation auto insurance claims, negotiating settlements, and delivering excellent customer service while adhering to regulatory standards.

Qualified candidates will have a valid all lines 6‑20 license, strong negotiation abilities, and bilingual English/Spanish proficiency.

Qualifications

• Bilingual English/Spanish required for daily interactions.
• Licensed to handle all lines 6‑20; must maintain license.
• Strong negotiation and communication to settle claims fairly.

Responsibilities

• Investigate, evaluate, and settle pre‑litigation claims, incl. BI, PIP, and PD.
• Review case files, policy coverages, and laws to assess liability.
• Negotiate settlements with claimants, attorneys, and stakeholders.

Skills

Bilingual English/Spanish

All Lines 6-20 license

Negotiation

Communication skills

Customer service

Investigation and claims

Education

High school diploma or equivalent

Bachelor’s degree in business or related field preferred

Job description

Job Details

Job Location: Miami, FL 33166

Salary Range: $45,000.00 - $65,000.00 per month

About the Role

Loyalty MGA is seeking an experienced Bilingual Pre-Litigation Adjuster to join our dynamic team onsite. This position offers a hybrid work schedule upon successfully completing the company’s probation period. This role is crucial for managing and resolving insurance claims before they escalate to litigation. If you have expertise in auto insurance claims, negotiation, and customer service, we want to hear from you. This is an excellent opportunity to advance your career in a supportive and fast‑paced environment.

Responsibilities

• Investigate, evaluate, and settle pre‑litigation claims efficiently and fairly, including Bodily Injury, Personal Injury Protection, and Property Damage.
• Conduct thorough reviews of case files, policy coverages, and applicable laws to determine claim liability and exposure.
• Communicate and negotiate settlements directly with claimants, attorneys, and other stakeholders.
• Collect and analyze statements, documentation, and evidence from involved parties to support claim resolution.
• Maintain accurate and up‑to‑date claim files and reserves in compliance with company standards and regulatory requirements.
• Provide exceptional customer service to all internal and external stakeholders, ensuring clear and professional communication.
• Collaborate with the litigation team to transition cases, if necessary, while ensuring seamless handoffs.

Qualifications

• Hold a valid all lines 6‑20 license.
• Negotiate settlements with claimants or their representatives, ensuring fair and equitable agreements.
• Adhere to ethical standards and guidelines while handling claims and interacting with stakeholders.
• High school diploma or equivalent; bachelor’s degree in business, or related field preferred.
• Strong problem‑solving skills with a focus on delivering timely and effective resolutions to customer issues.
• Strong organizational and time management skills to handle multiple tasks efficiently.
• Professional, energetic, and able to thrive in a fast‑paced environment and adapt to changing priorities.
• Excellent verbal and written communication skills. Ability to articulate solutions clearly and concisely.
• Bilingual in English and Spanish.

Benefits

• Competitive base pay based on your experience and license.
• Comprehensive medical insurance coverage.
• Full dental and vision plans included.
• Voluntary supplemental plans available.
• Company‑paid basic life insurance policy.
• 401(k) plan with company match.
• Paid time off: 2.5 weeks to start, increasing with tenure.
• Dedicated sick time separate from PTO.
• Performance bonus tied directly to results.
• Employee referral program with rewards for bringing great talent in.