Litigation Specialist

Frontline Insurance; Town of Florida (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health & Wellness Insurance

401k Retirement Plan

Four weeks of PTO

Pet Insurance

Job summary

Frontline Insurance is seeking a qualified claims handler to join their team in the Town of Florida, New York. The ideal candidate should possess a Bachelor’s degree in Business Administration and have at least 4 years of Florida first-party property claim handling experience. Responsibilities include auditing claims, managing relationships, and providing analytical support. This position offers benefits such as medical, dental, and retirement plans, as well as generous PTO to promote work-life balance.

Qualifications

• 4 Years of Florida first-party property claim handling experience.
• 2 Years of litigation experience.
• 1 Year of technical experience with estimating software and repair methodology.

Responsibilities

• Manage relationships with internal and external customers.
• Audit complex residential and commercial open claim files for accuracy.
• Perform analysis, identify trends, and provide recommendations to improve claims handling.
• Assist in identifying training needs and developing training materials.
• Handle complex claims and ensure compliance with policy terms.

Skills

Detail-oriented

Organizational skills

Negotiation

Customer service

Analytical skills

Problem-solving

Communication

Proficiency in MS Office

Education

Bachelor’s degree in Business Administration or related field

Tools

Estimating software

Job description

Benefits

• Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
• Financial Security: 401k Retirement Plan with a generous match.
• Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.

Responsibilities

• Detail-oriented with strong organizational, negotiation, influential, and customer service skills, able to work well under deadlines in a changing environment and perform multiple tasks effectively and concurrently.
• Demonstrated ability to work effectively, independently and within a collaborative team-oriented environment using sound judgment in decision-making.
• Demonstrated ability to manage relationships with both internal and external customers.
• Excellent communication skills both oral and written with strong presentation skills.
• Strong analytical and problem-solving skills. Ability to review lawsuits for potential deficiencies and provide recommendations as to the viability of a negotiated settlement versus continued litigation.
• Demonstrated proficiency with MS Office products (Outlook, Word, Excel, PowerPoint) and claims related software applications.
• Use technological knowledge of estimating and repair methods to review and compare estimates for overlap, pricing, understanding of proper industry standards and repair options and assess the potential effect on jury views and trial outcomes.
• Audit complex residential and commercial open claim files for accuracy and completeness and to assure company and State required guidelines are followed.
• Record results of open claims audits and present findings in meetings with Legal Management and Adjusters.
• Perform analysis, identify trends, and provide recommendations to improve technical and procedural aspects of claims handling.
• Identify Adjuster coaching opportunities and communicate findings to management.
• Participate in legal meetings as requested by Claims Managers.
• Assist VP of Legal and Claims QA in identifying training needs and developing and organizing training materials, multimedia visual aids, and other educational materials.
• When Complex Claims are identified as on track to go to the legal department, take over the adjustment of those claims, including collecting and reviewing all loss related facts, performing an analysis under the terms of the insurance policy to make a coverage recommendation, and issuing a payment with the applicable authority level.
• Maintain appropriate diary on pending claims.
• Report all suits, time limit demands, and mediations. Request pre-mediation and pre-trial reports timely from counsel.
• Maintain knowledge of current industry developments, case law changes and best practices.
• Forwards files with subrogation potential for collection in a timely manner.
• Makes referrals to SIU as warranted.

Qualifications

• 4 Years of Florida first-party property claim handling experience.
• 2 Years of litigation experience.
• 1 Year of technical experience with estimating software and repair methodology.
• Bachelor’s degree in Business Administration, an industry related field, and/or equivalent education required.

Equal Employment Opportunity Statement

Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.