Subregional Quality and Compliance Manager - AMER West

Digital Realty; Santa Clara (CA); On-site; USD 120,000 - 165,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and AD&D insurance

401k match

Disability benefits

Wellness benefits

Education benefits

Employee stock purchase plan

Paid time off

Holidays

Job summary

Digital Realty is seeking a Subregional Head of Quality Management for the Western Region, based in Santa Clara, CA. You will oversee quality, compliance, and audits across data centers under Global Compliance governance.

You will drive risk assessment, reporting, corrective actions, and support global programs while collaborating with operations, regional leadership, and site teams. This role requires travel and strong leadership.

Qualifications

• Bachelor-level technical degree or equivalent experience.
• Minimum of 2 years in a managerial role.
• Minimum of 2 years in a Quality Manager or similar role.
• Experience in a quality leadership role within an industrial or critical environment (preferred).
• English fluency (written and spoken).
• Strong organizational, communication, and interpersonal skills across management levels.
• Ability to work in a process-driven environment and meet deadlines under pressure.
• Willingness and ability to travel.

Responsibilities

• Lead quality management across data centers under Global Compliance.
• Ensure audits, risk assessments, security assessments, and evidence on time.
• Conduct internal audits for operational compliance at data centers.
• Report nonconformances and compliance status via subregional reporting.
• Manage corrective actions and coordinate remediation to closure.
• Support global compliance program implementations (security, continuity, energy, env, regs).
• Monitor regulatory changes and conduct annual legal audits in the sub-region.
• Review business continuity plans and coordinate testing.
• Engage with operations leadership through site visits.

Skills

Quality leadership

Audit management

Stakeholder management

Risk assessment

Regulatory compliance

English fluency

Communication

Analytical thinking

Attention to detail

Travel readiness

Education

Bachelor-level degree or equivalent experience

Job description

Job Description

Subregional Head of Quality Management – Western Region

Location

Santa Clara, CA

Your Role

You will be responsible for overseeing and driving quality, compliance, and audit activities across assigned data centers within the sub‑region, operating under Global Compliance governance. This role ensures operational compliance, effective risk management, accurate reporting, and successful implementation of global compliance programs while partnering closely with operations, regional leadership, and site teams.

What You’ll Do

• Execute quality management responsibilities in alignment with Global Compliance leadership, programs, and initiatives
• Ensure on‑time completion and submission of audits, risk assessments, security assessments, access reviews, and stakeholder evidence
• Conduct internal audits to assess operational compliance at the data center level
• Report nonconformances and compliance status through effective subregional reporting
• Manage corrective actions, coordinating remediation with stakeholders through closure
• Drive timely, complete, and accurate evidence delivery for external audits in line with global schedules
• Support implementation of global compliance programs including information security, business continuity, energy, environmental, and regulatory frameworks
• Monitor legal compliance, communicate regulatory changes, and conduct annual legal audits within the sub‑region
• Review business continuity plans and coordinate testing exercises to enhance operational preparedness
• Engage regularly with operations leadership through site visits and collaboration with local teams

What You’ll Need

• Bachelor‑level technical degree or equivalent experience
• Minimum of 2 years in a managerial role
• Minimum of 2 years’ experience in a Quality Manager or similar role
• Experience in a quality leadership role within an industrial or critical environment (preferred)
• Fluency in English, both written and spoken
• Strong organizational, communication, and interpersonal skills across management levels
• Ability to work in a process‑driven environment and meet deadlines under pressure
• Proven ability to influence and motivate stakeholders to achieve compliance objectives
• Detail‑oriented, analytical, and results‑driven mindset
• Willingness and ability to travel

Benefits

Compensation range: $120,000 – $165,000 annually. Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.