Stylist in Training / Apprentice Stylist

Supercuts; Shrewsbury (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading salon as a Stylist in Training, where you'll learn the business and provide exceptional customer service. This temporary position offers a pathway to become a licensed stylist. Responsibilities include marketing, customer service, and salon operations.

Qualifications

• Must graduate from an accredited cosmetology school within 90 days.
• Ability to work in a dynamic salon environment.

Responsibilities

• Deliver exceptional customer service and communicate effectively.
• Promote and sell services and retail products.
• Control expenses and manage salon operations.

Skills

Customer Service

Time Management

Interpersonal Skills

Education

Cosmetology School Graduate

Tools

Point-of-Sale Systems

Job description

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Job Duties

A stylist-in-training at Regis is a temporary 90-day position designed to integrate an unlicensed, future stylist into the salon workplace and to help them learn the business. It is the stylist-in-training's responsibility to deliver exceptional customer service and to communicate effectively with management, customers, and co-workers. Specifically, the stylist-in-training's job duties include:

• Market and grow the business
• Observe other stylists/managers at work and ask relevant questions
• Provide exceptional customer service
• Control expenses
• Promote and sell services and retail products
• Answer telephones, stock and dust shelves, and sweep hair
• Complete all other duties as assigned by manager

The stylist-in-training may be eligible for a promotion to the stylist position once they receive their license. A promotion to stylist is not automatically guaranteed. The stylist-in-training must apply for the stylist position to be considered for promotion. To be considered, the stylist-in-training must:

1. Possess a valid appropriate license in their applicable state of employment;
2. Be able to perform the duties permitted by their license, including cutting, styling, coloring, waxing, washing, and perming hair, with or without accommodations;
3. Demonstrate adherence to Regis values of honesty, accountability, integrity, and respect.

Qualifications

• Must graduate from an accredited cosmetology school and obtain the necessary license(s) within or before 90 days of hire
• Ability to work in a dynamic salon environment
• Good time management, judgment, and multi-tasking skills
• Interpersonal skills to communicate professionally with customers, co-workers, and management
• Computer knowledge including point-of-sale systems and data entry
• Flexible schedule including nights and weekends

Essential Functions

Market and Grow the Business

• Promote and sell services and products, recommending additional services or retail items to enhance customer satisfaction
• Convey clear pricing for services
• Coordinate promotional displays using ShopTalk
• Responsible for sales to walk-in retail customers

Provide Exceptional Customer Service

• Understand customer needs, greet professionally, and escort clients through the salon
• Estimate wait times and answer calls promptly
• Handle complaints and escalate to management as needed

Manage and Control Expenses

• Follow weekly schedules and correctly charge for services and products
• Safeguard assets per company policies

Complete Administrative Tasks/Compliance

• Assist with salon operations, including answering phones, stocking, sweeping, and other duties
• Communicate professionally and maintain safety standards
• Attend mandatory meetings and training
• Handle POS transactions, including opening and closing the register

Physical Requirements and Work Environment

• Frequent lifting of up to 10 lbs., occasional lifting of 10-25 lbs.
• Continuous standing and reaching
• Occasional pushing, pulling, and ladder use
• Exposure to chemicals and fragrances
• Ability to communicate with customers and read/write basic documents
• Occasional travel for meetings and training

Note: Employment is with a franchisee of Regis, not Regis directly. Franchisees set their own wages and benefits.