Styling & Customer Experience Specialist

KnitWell Group

Willow Grove (PA)

On-site

USD 21,000 - 26,000

Part time

6 days ago

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Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT is seeking a Sales Associate to be the ultimate brand ambassador, connecting with customers and guiding their shopping journey with personalized styling. You will keep the store beautiful, organize merchandise, and collaborate with your team to deliver memorable customer experiences while using technology to provide a seamless omnichannel experience.

Availability includes evenings, weekends, and holidays; prior sales or customer service experience is preferred, with a hospitality mindset

Qualifications

Experience in sales or customer service preferred.
Hospitality mindset when engaging with customers.
Flexible availability including evenings, weekends, and holidays.
Proficient with technology and able to operate a POS system.

Responsibilities

Connect with customers and listen to their needs to create personalized experiences.
Share product knowledge and recommendations to help style the customer.
Keep the store organized and visually appealing to impress shoppers.
Collaborate with the team to deliver personalized customer experiences and maintain an inviting environment.
Use brand behaviors and service to drive brand loyalty.
Uphold visual and operational standards while focusing on the customer.
Leverage available tools to provide a seamless omnichannel shopping experience.
Partner with store leaders to achieve goals and daily expectations.
Build productive relationships by sharing ideas and helping others.