Styling Concierge & Customer Experience Pro

N23 Premium Brands Opco LLC; Braintree (MA); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT is seeking a Sales Associate to connect with customers, offer styling recommendations, and keep the store looking inviting and organized. You will help guide each shopper's journey, working with the team to deliver personalized experiences and maintain brand standards.

Roles require hospitality, strong service mindset, and flexible availability including evenings, weekends, and holidays. Proficiency with a POS system and a proactive attitude are essential.

Qualifications

• Sales Associate or customer-focused experience (preferred)
• Brings a hospitality mindset when engaging with customers
• Flexible availability – including evenings, weekends, and holidays
• Technology proficient and ability to operate a point-of-sale system
• Takes initiative in making thoughtful decisions

Responsibilities

• As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations.
• Help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor.
• Collaborate with your team to create personalized customer experiences and support our inviting environment on the sales floor.
• Use brand behaviors and personalized service to drive brand loyalty.
• Use technology to stay informed on promotions and provide customers with a seamless omnichannel shopping experience.

Job description

LOFT is seeking a Sales Associate to connect with customers, offer styling recommendations, and keep the store looking inviting and organized. You will help guide each shopper's journey, working with the team to deliver personalized experiences and maintain brand standards.

Roles require hospitality, strong service mindset, and flexible availability including evenings, weekends, and holidays. Proficiency with a POS system and a proactive attitude are essential.