Styling Concierge & Brand Ambassador

N23 Premium Brands Opco LLC; Orland Park (IL); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development

Community impact

Job summary

LOFT is seeking a Sales Associate to be the brand ambassador, guiding customers with personalized styling recommendations and keeping the sales floor organized to delight shoppers.

You will collaborate with the team to create memorable, authentic experiences and use technology to provide a seamless omnichannel shopping experience and stay informed on promotions.

Availability includes evenings, weekends and holidays; prior customer-focused experience and hospitality mindset are a plus.

Qualifications

• Customer-focused experience preferred.
• Hospitality mindset when engaging with customers.
• Technology proficient and able to operate a point-of-sale system.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Customer service

Hospitality mindset

POS system

Tech-savvy

Tools

POS system

Job description

LOFT is seeking a Sales Associate to be the brand ambassador, guiding customers with personalized styling recommendations and keeping the sales floor organized to delight shoppers.

You will collaborate with the team to create memorable, authentic experiences and use technology to provide a seamless omnichannel shopping experience and stay informed on promotions.

Availability includes evenings, weekends and holidays; prior customer-focused experience and hospitality mindset are a plus.