Personal Styling & Brand Ambassador

LOFT; Concord (NC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts

Professional development and career‑op

Community impact through partnerships

Job summary

LOFT is looking for a Sales Associate who engages customers with authentic connections and guides their shopping journey through personalized styling recommendations. You’ll keep the store well-organized on the sales floor to impress customers and work with the team to create welcoming, individualized experiences.

You will bring a hospitality mindset, be tech-savvy with the POS system, and stay flexible with evenings, weekends, and holidays.

Qualifications

• Sales Associate or customer-focused experience (preferred).
• Hospitality mindset when engaging with customers.
• Flexible availability – including evenings, weekends, and holidays.
• Technology proficient and ability to operate a point-of-sale system.

Responsibilities

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

Skills

Customer service

Hospitality mindset

Communication

Technology proficient

POS system

Initiative

Flexibility

Tools

POS system

Job description

LOFT is looking for a Sales Associate who engages customers with authentic connections and guides their shopping journey through personalized styling recommendations. You’ll keep the store well-organized on the sales floor to impress customers and work with the team to create welcoming, individualized experiences.

You will bring a hospitality mindset, be tech-savvy with the POS system, and stay flexible with evenings, weekends, and holidays.