Style & Service Ambassador

H&M; Hampton (VA); On-site; USD 17,908 - 24,796; Full time

Benefits offered by this job

Staff discount

Career development opportunities

Health insurance

Job summary

H&M in Virginia is seeking a Sales Advisor to deliver exceptional customer service, guide customers through the store, and actively promote our products and loyalty program. You will support garment care, presentation, and back-of-house tasks to maintain a clean, welcoming environment.

Ideal candidates show passion for fashion, strong communication, and teamwork, with experience in fashion retail. This role emphasizes collaboration, fast-paced atmosphere, and guest-focused service.

Qualifications

• Passion for fashion and customer service.
• Able to communicate, be creative and curious in a dynamic environment.
• Experience in sales within fashion, retail or service industries.
• Enjoy working collaboratively with a diverse team.

Responsibilities

• Provide excellent customer service and guide customers through the store and OMNI experience.
• Engage with customers to deliver exceptional service and upsell where appropriate.
• Promote the Hello Member loyalty app and sustainability initiatives in-store.
• Support sales targets with store management through commercial actions.
• Maintain garment presentation, cleanliness, and organization on the shop floor and back of house.

Skills

Customer service

Sales skills

Fashion knowledge

Communication

Teamwork

Stock replenishment

Omni-channel experience

Tools

Instore Care App

Click & Collect

Smart Store

Job description

H&M in Virginia is seeking a Sales Advisor to deliver exceptional customer service, guide customers through the store, and actively promote our products and loyalty program. You will support garment care, presentation, and back-of-house tasks to maintain a clean, welcoming environment.

Ideal candidates show passion for fashion, strong communication, and teamwork, with experience in fashion retail. This role emphasizes collaboration, fast-paced atmosphere, and guest-focused service.