Fashion Sales Advisor — Elevate Customer Experience

H&M; Manassas (VA); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Staff discount

HIP program

Job summary

H&M in Manassas, VA is seeking a Sales Advisor responsible for delivering excellent customer service, guiding customers through the store, and actively selling our fashion products. You will work on garment refills, presentation, and keep the sales floor tidy while collaborating with the store team to ensure a positive customer experience.

The role emphasizes fashion knowledge, communication, and a friendly, proactive approach to help shoppers and promote the Hello Member app.

Qualifications

• Provide excellent customer service and guide customers through the store.
• Promote and sell products while representing the H&M brand.
• Engage with customers to deliver a great in-store experience.
• Follow store procedures and legal requirements.

Responsibilities

• Welcome and guide customers through the store and Omni channel.
• Promote the loyalty app Hello Member and sustainability initiatives.
• Maintain fashion knowledge to advise on trends.
• Ensure clean, organized sales floor and back of house.
• Support opening/closing and stock replenishment.

Skills

Customer service

Sales experience

Communication

Teamwork

Fashion knowledge

Job description

H&M in Manassas, VA is seeking a Sales Advisor responsible for delivering excellent customer service, guiding customers through the store, and actively selling our fashion products. You will work on garment refills, presentation, and keep the sales floor tidy while collaborating with the store team to ensure a positive customer experience.

The role emphasizes fashion knowledge, communication, and a friendly, proactive approach to help shoppers and promote the Hello Member app.