Style-Driven Sales Associate — Customer Experience

URBN Urban Outfitters, Inc.; California (MO); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Marina Del Rey, CA is seeking a Sales Associate to help drive sales by delivering a genuine and friendly shopping experience.

You will engage customers with product suggestions, maintain store standards, assist with omni-channel orders, and contribute to a welcoming team environment on every shift. This role requires excellent communication, teamwork, and a passion for Anthropologie's brand.

Qualifications

• Anthro brand fan.
• Experience in customer service.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.

Responsibilities

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store
• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership
• Understands their contribution to service and selling on every shift in order to impact the store's business
• Supports the shipment process to gain awareness of product, including what's new and what's restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Skills

Customer service

Team player

Anthro brand fan

Flexible hours

Job description

URBN Urban Outfitters, Inc. in Marina Del Rey, CA is seeking a Sales Associate to help drive sales by delivering a genuine and friendly shopping experience.

You will engage customers with product suggestions, maintain store standards, assist with omni-channel orders, and contribute to a welcoming team environment on every shift. This role requires excellent communication, teamwork, and a passion for Anthropologie's brand.