In-Store Style & Customer Experience Expert

URBN Urban Outfitters, Inc.; Los Gatos, Northern (CA, KY); Hybrid; USD 23,000 - 25,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. seeks a Sales Associate at our Los Gatos location. You will engage customers with a genuine, personalized approach, help customers find products, and provide a frictionless shopping experience using store tech for transactions and orders.

You will collaborate with teammates, share product knowledge, and contribute to store initiatives while maintaining Anthropologie’s visual standards and delivering strong customer service.

Qualifications

• Experience in delivering excellent customer service.
• Ability to work in a team and support peers.
• Willingness to flexible hours including nights, weekends, and holidays.

Responsibilities

• Engage customers with genuine conversations to create a welcoming experience.
• Assist customers in finding products and suggesting items to enhance the shopping experience.
• Use store technology to transact, check sizes/colors, and place orders as needed.
• Build positive relationships with teammates and share product knowledge to inspire customers.
• Support store operations, including visuals, merchandising updates, and omni-channel fulfillment.

Skills

Customer service

Team player

Job description

URBN Urban Outfitters, Inc. seeks a Sales Associate at our Los Gatos location. You will engage customers with a genuine, personalized approach, help customers find products, and provide a frictionless shopping experience using store tech for transactions and orders.

You will collaborate with teammates, share product knowledge, and contribute to store initiatives while maintaining Anthropologie’s visual standards and delivering strong customer service.