Customer-Focused Sales Associate — Style, Service & Team

Anthropologie; Devon (PA); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

Anthropologie in Devon, PA is seeking a Sales Associate to provide a genuine, personalized shopping experience at 138 Lancaster Ave.

You will drive sales by engaging customers, offering product suggestions, and guiding omni-channel orders while maintaining store standards and teamwork.

This role requires flexibility to work evenings, weekends, and holidays, with benefits and a strong team culture at our URBN brand.

Qualifications

• Experience in customer service.
• Experience being a team player.
• Ability to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued.
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions.
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store.
• Builds productive relationships with peers; asks for support when needed and makes an effort to help others.
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer.
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
• Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership.
• Understands their contribution to service and selling on every shift in order to impact the store’s business.
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor.
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates.

Skills

Customer service

Team player

Flexible hours

Job description

Anthropologie in Devon, PA is seeking a Sales Associate to provide a genuine, personalized shopping experience at 138 Lancaster Ave.

You will drive sales by engaging customers, offering product suggestions, and guiding omni-channel orders while maintaining store standards and teamwork.

This role requires flexibility to work evenings, weekends, and holidays, with benefits and a strong team culture at our URBN brand.