Style & Customer Experience Specialist (Flexible Schedule)

Gap Inc.; French Mountain (NY); On-site; USD 22,000 - 23,000; Full time

Job summary

Gap Inc. is seeking a store ambassador who thrives on style and connection to inspire customers and deliver a Gap experience. You will engage with shoppers, share product knowledge, educate them about loyalty programs, and support various store areas to ensure smooth daily operations.

You will contribute to a clean, organized environment while adapting to flexible schedules, including evenings and weekends. This role requires enthusiasm for fashion and a passion for Gap's heritage and offerings.

Qualifications

• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
• Be available to work a flexible schedule based on business needs, including evenings, overnight shifts, weekends, and holidays, with or without reasonable accommodation.
• Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.

Responsibilities

• Proactively engage with customers, showing genuine interest in understanding and addressing their needs. Notice subtle cues to personalize product recommendations.
• Storytelling who uses knowledge to make product suggestions meaningful.
• Educate customers about loyalty programs.
• Support multiple areas of the store including: sales floor, fitting room, cash wrap, back of house, as required.
• Execute operational processes effectively and efficiently.
• Maintain a clean, organized environment.

Skills

Customer engagement

Storytelling

Product knowledge

Upselling

Team collaboration

Job description

Gap Inc. is seeking a store ambassador who thrives on style and connection to inspire customers and deliver a Gap experience. You will engage with shoppers, share product knowledge, educate them about loyalty programs, and support various store areas to ensure smooth daily operations.

You will contribute to a clean, organized environment while adapting to flexible schedules, including evenings and weekends. This role requires enthusiasm for fashion and a passion for Gap's heritage and offerings.